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June 2023 by Zui Ze
Friendly staffs and organized
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November 2021 by MJ Stewart
Selection was not that good at the Towne Center locat but customer service was great.
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August 2021 by Lucy Hastings
Very helpful employees and quality clothing
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August 2021 by Blue Baker
Need to get better inf. sales people. They gave me the wrong pance it should 33 32 not 34 34.
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November 2020 by Christi Sanchez
Service is always over and beyond at this GAP!! In particular on my visit to the store 11/4/2020 there where 3 employees, Tristian, Anastasia, and Darlene that helped me with several questions I had concerning products and sales. All of them went over and beyond helping me. Love shopping at this location.
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June 2020 by Lori R.
First of all, they ARE open at Towne Center. Limited hours. They're putting out new summer stock. Which is good for the company. Secondly, I feel sad for this manager with the staffing she had today in the adult area. Her two salespeople at the register were completely uninformed about what each other was doing. Add the hinderance of facemasks and a plexiglass barrier... The wise manager was extremely patient during my transaction that became very complicated because of the lack of awareness and communication from the young staffer who was standing next to her, overhearing our conversation. This is the only Gap remaining in our city, and I hope this manager can get some staffers on hand she can depend on, because I cant live in a city without a brick and mortar store!!
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December 2019 by Trey Bickham
Nice clothes, which I expect for a Gap. Customer service is not the most friendly here.
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July 2019 by Tilia Tolbert
To hot in store
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July 2019 by Tai Istre
We found several items we were seeking
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June 2019 by Taunt Lu
WARNING: Clothes are great as usual but they use fun house mirrors so u look really fat in anything u try on.
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May 2019 by Ruobing Li
They put somebody else's clothes in my bag and made me pay for it, and then they made me drive 30 minutes to come back to the store to return the items. The store manager was sooo rude and unreasonable, will never return to the store!
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January 2019 by Alana Alexander
Love love love this store its always clean and the staff is always friendly
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December 2018 by Natalie Krusemeier
Of Gap, Old Navy, and Banana Republic, I'd say that this is average of the three. Hence the three stars. Old Navy, does not have the best quality clothes, but the prices are so good that they're easy to replace. The clothes seem to go out of style before they wear out anyway. Gap is a little bit more pricey than Old Navy, which is why I would recommend Old Navy before Gap. The clothes are pretty much the same.
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November 2018 by Madison Romero
Always pretty good store. Clean and neat. Easy clothes shopping for guys.
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August 2018 by Jeremy Joiner
This is now the only Gap in Baton Rouge after closures at Cortana and Mall of Louisiana. Selection is good, and there's seemingly always a sale going on. The store is never really busy, so it's easy to get help when you need it.