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June 2023 by Google user
Awesome place, clean, and friendly workers. 11/10. Try the blue cookies and cream flavor.
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March 2023 by Jose H.
The Great American cookie on Airline in Prairieville without a doubt, hands down, is my absolute favorite one. The customer service was great. I had difficult task, which I didn't have any hope we would be successful. They took the time to help me figure out something as simple as founding a receipt. Small to some, but a huge help to me.
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October 2022 by Brea G.
Super sweet workers and good cookies. I visit religiously. Especially on a weekend!! A nice place so enjoy on a free day
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July 2022 by Alesha Webster
My boyfriend is allergic to tree nuts and had an allergic reaction to your cookies. Googled it when I got home and come to find out all y'all's products "may contain traces of tree nuts, etc ". But there was no sign in the store to tell me so. Never had this problem at other sweets places.
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February 2022 by Beautiful Flower
Upstairs location: I don’t know what has happened to the delicious cookies they use to have. Cookies were cold, rockhard , and flat. This company needs major improvements.
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January 2022 by Yvette Destin
Just called the store because the cookies I purchased weren't completely done and raw. The man the answered the phone was rude used profanity and hung up the phone on me. I called back and the same thing happened again, I was extremely upset ? and did tell him about a thing are two. Will never go there again.
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November 2021 by Elizabeth Carpenter Thornton
Horrible! Wasn’t ready on time and wrong size. The decorating looks like a small child decorated it. Never again.
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November 2021 by Jayme A.
Our cake turned out great! I brought a picture of what I wanted and they were able to create it. Everyone was super nice and went above and beyond. The lady even recommended that I get brown icing instead of black icing so it would taste better. Highly recommend the location at bluebonnet and highland.
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October 2021 by Brady Foret
We order a cake on Monday and was told by an employee named Jessica that it would be ready for pick up at 9:30 Saturday morning even though you guys don’t open till 11 Cause we need it for a party at 11When we just went to pick it up now was told that it will not be ready till 11:30 and that we were lied to by the employee that took our order
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September 2021 by John Rossi
The pumpkin spice cookies are the bomb. The employees here are awesome. Isaiah was fantastic
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July 2021 by Carlee Hurley
Went to get a Cookie Cake for my Birthday and they said they couldn’t make one because the “Cake Lady” left and there were no premade ones.
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January 2021 by Madison Dugger
You don’t open until 11? That’s fine. But don’t serve the person in front of me and then tell me you’re not open.
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October 2020 by Annie H.
Was not impressed with this location. Have had much better from the other locations. The cookies were old and not enjoyable at all. The customer service sucked. Wasted our money for sure today.
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April 2020 by Lee Wagoner
They were so patient on the phone with me and they did amazing on my cake. I always wanted a double layer cookie cake for my birthday, and they made it exactly as I asked. I can’t thank them enough. Really really love it and so thankful! Made this quarantine birthday so much more worth it.
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September 2019 by sheneka dunn
The store upstairs has the worst customer service the Manager kim is as rude as her employees they lost my order for a cake and when I tried to get the problem resolved the manager implied I wanted something for nothing. The down stairs store employees were very helpful and I was able to get a cake for my event they came through upstairs service Is horrible don’t shop there shop down stairs.
