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September 2023 by Rebekah Thompson
So nice every time I go there. It's always clean and they are super quick.
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August 2023 by Natashia Monk
Bolton has services for pharmacy needs and more. You will have a good time walking around the store. Enjoy finding LSU items, baby stuff, gifts for all ages, specially home decor, just to name a few.
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June 2023 by Brooke M
Wouldn't sell a medication that is in short supply because they wouldn't make enough profit off of the sale due to insurance. This medication is in short supply and they are one of the few places in town that have it, yet they choose to hold it until someone is willing to pay cash out of pocket. Profits over people.
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June 2023 by wendy B
Love Bolton's.the staf I always helpful and kind.they all have interesting gifts and cards .
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February 2023 by Chad And Susan
Have been here a few times and each time everyone has gone above and beyond. The first time I came right as someone was locking the door. I turned to leave and he waved me in. There was a problem with my prescription and everyone was so kind and patient while they waited for it to come through. Highly recommend
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September 2022 by Sir Y.
They have the absolute worst phone system in America. It would be significantly easier to send them a message via carrier pigeon than to call them. The kids working there don't care about their jobs. I get it! They're in college and it's a job, not a career. In person everyone is extremely polite! But when you call them... hoo boy!! Just be prepared to be disconnected 4-5 times or just left on hold for an hour. You're better off sticking with the carrier pigeon.
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September 2022 by Lilly A.
A gem in our neighborhood. I changed my life for the better when I transferred from Walgreens to Bolton. Thank my stars. A precious pharmacy with old time charm. Speedy and supportive.
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September 2022 by Skylar G
I have had 2 experiences with Bolton and both have been bad. First issue was a prescription that was transferred. They said they received the fax but took 3 days to actually process it. When they did fill it, they shorted me HALF of one of my meds without any phone call or information. Never got a follow up phone call for when the rest came in. I decided to give them a second chance. Things go well except, once again, I am shorted HALF of my daily med. The amount they gave me is what was missing from last month, so this is likely the other half of last month's prescription. The worker does no know when it will be in and said they'd call. They didn't call me prior to this issue, didn't call me with the other half of my last med, so I have 0 faith in this call happening.None of this is about the competence of the pharmacist or anything like that. It's poor customer service and basic communication.
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June 2022 by Janelle Ridge
I really wanted to like this pharmacy. I support small businesses, and its close to where I live. Unfortunately the "staff" of kids do not communicate properly with customers, or other pharmacies. I have issues with "insurance" red tape such as prior auth, and poor communication *only* with this pharmacy. I'll drive to the other side of town and stick to Messina's. These things never happen there and I don't understand why everything is difficult at Bolton's.
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June 2022 by Carla Falkenmayer
Great care re: changing my prescriptions from another pharmacy. Calm, homey atmosphere.
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March 2022 by Dominic Marcello
This business does not follow the "first come first serve" principle that most businesses open to the public follow. I dropped of a prescription there, thirty minutes later I get a call explaining that since the drug I need is in short supply and I'm not a regular customer they won't fill it. Regulars get to hop in line at Bolton's, and new customers are treated as second class. If you are a regular there, lucky you. If not, don't bother, they don't want new customers.
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February 2022 by Rachel Moore
They don’t call you when your prescriptions are ready. Terrible customer service. They state the their hours are one thing but close early On a Saturday leaving me without my medication until Monday which is very dangerous for me. I will be switching pharmacy’s ASAP
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December 2021 by David Caballero
Absolutely the best! If you just could not stand dealing with the big box stores any longer this is where you need to go!
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November 2021 by Jack P.
Everyone was nice enough, but when I went in to get my flu prescription, they weren't very busy, but they were operating like they were. Maybe 3 customers came in every 5 minutes, and it took them an hour to tell me they couldn't fill my prescription, and that they were out of it.
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September 2021 by Spider Cuh
Friendly and helpful staff, small but very clean and convenient!
