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February 2023 by Deshay Guss
They stripped all the screws on my bed I couldn’t take my bed apart and they didn’t try to fix it they try to say it’s my fault I’m trying to take the bed apart they are not a good company to do business with the don’t care about the customers once they get ya money they forget about you
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May 2022 by Jessie All
Quality is very bad the owner in the manager very rude don’t waste your money in this place ???
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April 2022 by Ashley Butler
We purchased a dinner table set, which we’re very pleased with the price and quality of it. My husbandand I plan to return and purchase a mattress set.Our salesman, Mr.Mario was awesome! He was informative about the products and attentive to our needs.This was a very pleasing shopping experience!
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March 2022 by Lenazira Alexander
Bought a dresser from them last week, their just so high in price
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February 2022 by Gary Fieldings
These are the most unhelpful and ignorant owners that you could imagine. No help from start to finish with simple issues. It’s a shame that some come and do business in the communities they literally hate to serve. If you despise your customers so much then you may want to close your doors and seek a new line of work. No thanks In and Out furniture, I’ll keep my money to myself. Absolutely no service with a merry go round of lies, loss invoices, revolving ownership, warranty issues all with a condescending attitude. You may be located on plank Road but your customers still expect and deserve to be treated with respect and dignity. Second class service is not an option and I certainly won’t be back.
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February 2022 by 0kk1e e
Last year I went into the store, picked out a sofa set I wanted and I'm so thankful I didnt pay for it up front but instead went through acima and only paid an initial fee around 60 bucks. Well they gave me delivery dates which would be in 3 weeks and about 2 weeks later there store caught fire. I called repeatedly and couldnt get in touch with no one about what would happen to my order, I then called acima who somehow got in touch with them and that's the only reason In & Out responded back but not with news I wanted to hear. They assured me my sofa had not been damaged in fire but that they were still waiting on it to come in and it would be a month before they received it, of course I'm not about to wait that long because I was initially told 3 weeks so I told them cancel it, they still claimed to want my business and asked if there was something else I would like and that they would send me pictures to look at because they were now working out of another spot due to the fire... I gave them benefit of the doubt and waited for these pictures but never received them, I called back and the young lady basically gave me the run around and so I ended up calling acima and had my initial deposit refunded. I'm so thankful I didnt have to deal with the store directly in trying to get any cash back!
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October 2021 by mario sami
Best Furniture Experience Ever!!!
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September 2021 by Ricky Jackson
Horrible experience . I will never go back. I advise you to stay away from these people
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September 2021 by Keishell Jarreau
EVER SHOP HERE .The associate Samantha is the most rude and absolutely unprofessional person I've ever dealt with .They sell damaged goods , deliveries are never on time , most of them barely speak and English , they do not save any information on your order info , they lie like your getting the best price and you aren't . Hope you dont change your mind after a few minutes of walking out because they'll make sure to say look at the receipt that says "no refunds" . What store doesn't allow refunds after a few hours and not even receiving the product ?DO NOT SHOP HERE . Save your time and money .
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September 2021 by Nikki Jajuan
DO NOT SHOP HERE . Save your time and money .
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September 2021 by Elle Jefferson
NEVER SHOP HERE .The associate Samantha is the most rude and absolutely unprofessional person I've ever dealt with .They sell damaged goods , deliveries are never on time , most of them barely speak and English , they do not save any information on your order info , they lie like your getting the best price and you aren't . Hope you dont change your mind after a few minutes of walking out because they'll make sure to say look at the receipt that says "no refunds" . What store doesn't allow refunds after a few hours and not even receiving the product ?DO NOT SHOP HERE . Save your time and money .
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August 2021 by Morgan Bailey
Best Furniture Experience Ever!!!They have anything you want or saw somewhere else at a fraction of the cost of the big names.Clean,Friendly and Attentive...I will gladly do business with them again.
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December 2020 by Robert Atchison
Awsome prices great quality and knowledgeable staff
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November 2020 by Kathryn Rogers
Bad hat is awesome. Great customer service and also a great selection. Awesome Black Friday specials and courteous staff. Will be back!
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November 2020 by Cassiana Carter
Definitely fits the name. In & Out because, that’s how fast I was gone. The hispanics that work there are lazy and don’t greet you upon walking in. I saw employees hanging out on sofas, laid back in recliner on their phone. Not a great selection of furniture as advertised, very much so cheap and overpriced. I’ll pass thanks!
