-
November 2023 by Kelisha Garrett
Joe Speck, Blake and the entire team at Infiniti Baton Rouge were a pleasure to work with. Thank you for your attentive service. I highly recommend anyone in the market for a vehicle to stop by Infiniti of Baton Rouge ?
-
October 2023 by Bette Jo Sibley
It had been over 10 years since I purchased a vehicle. They were very helpful and patient with me. Chris R., Sabrina and Dorian were all very helpful.
-
September 2023 by Mark Byers
I recently bought a car from Infinity of Baton Rouge. Chad LeBlanc is a very knowledgeable and professional salesperson. I would highly recommend him and Infinity of Baton Rouge to all my friends.
-
September 2023 by Quintin Smith
Last week I had the catalytic converter changed on our Infiniti QX 60 at Infiniti of Baton Rouge. Even though there’s a dealership 20 minutes away from my house, I chose to have the work done nearly two hours away in Baton Rouge because I value good customer service. Tina Lanoux was professional from the very 1st phone call, giving us a fair quote and keeping us updated on the repair process until the time of completion. This isn’t my first time visiting Infiniti of Baton Rouge’s service department and won’t be the last! They always seem to go the extra mile to ensure customer satisfaction.
-
August 2023 by melanie bolton
This is my first Infiniti and I am so happy with my purchase! Kim is very helpful and we truly enjoyed working with her on this purchase. She makes sure she is available to answer any questions that I have about my new car. The whole process was an easy and wonderful experience! Thank you for great customer service!
-
July 2023 by Jennifer Liffmann
I’ve know Joe Speck for a couple of years now. So, when I was in the market to buy, he was the first one I contacted. The process was seamless. From start to finish, it was about 3 hours. I had my 9 year old daughter with me the entire time and he entertained her when she was getting antsy, and provided her with snacks also! I’d highly recommend Joe for all of your car needs!
-
July 2023 by Sarah Moss
Ask for Joe when you shop at Infiniti/Acura!!!! Such a down to earth, knowledgeable salesman. He wasn't pushy at all and he helped us find the perfect SUV for us at a great price. And, when Infiniti refused to take care of an issue we had with the car, he paid for it out of his own pocket because he felt that it was the right thing to do. We would give him 10 stars if we could.
-
June 2023 by VR Murphy
I'm proud to say this is my 4th Infiniti vehicle! I'm very pleased with the services provided by the dealership (new, certified used, and service work). I am enjoying my most recent purchase and look forward to continuing to work with them in the future!
-
June 2023 by Ashley L.
My AC was blowing warm on driver side and cool on passenger side so blend door actuator needed replacing. I drove from New Orleans because Metairie location gave me run around about service timing (1-3week delay) so i made a reservation online for this location a week in advance with no issues. The wait total was like 3 hours, but Had a great convo with those waiting in waiting room and great interaction & conversation with service advisor Tina so time passed quickly. Tina was really friendly and knowledgeable about parts and service which was a breath of fresh air. I didn't get every service recommended but she still explained in detail other things i needed to pay attention to about my car. I'm glad i chose this location to get its first time service since I've purchased my car :-)
-
May 2023 by A J
Chad went above and beyond to make this a terrific experience from start to finish. No surprises, final numbers exactly as negotiated. Everyone we came in contact with at the dealership made us feel welcomed and part of the family. They made the process effortless!
-
April 2023 by Carla Chappell
Purchased a vehicle WITH tinted windows. Took delivery on a Saturday and had to return on Monday for an inspection sticker. Less than 5 mins after dropping the vehicle at the dealership, I received a call from the salesperson asking if WE installed tint, there was a problem because it was not legal!! WHAT? So without advising me, they removed ALL of the tint and now they think it is ok to that I do not get WHAT I PAID FOR! Spoke with the salesperson and manager, they seem to believe that its not their fault because they didn't know it was illegal! Neither did I !!! This is not fair at all. I will be filing a complaint with the LUMVC and small claims suit. It is NOT OK to treat customers this way!!!
-
April 2023 by Jeannie Scott
Great dealershipMichelangelo Kyle was my salesperson and he is absolutely the best!He went above and beyond for me and my pettiness and never complained.He is so nice and very professional.Highly recommend him if you are looking for a car.
-
March 2023 by Samantha Lopez
Ms Sabrina Pentney gave me the best customer service! She was polite and willing to go the extra mile to help me get the car I wanted. Made sure I was informed with everything and always kept a smile on her face and used her Spanish to try and communicate with my husband and father in law while she heard me translate. You are awesome Ms Sabrina! Thank you! God bless you!
-
March 2023 by LaToya Haley
I had the best car buying experience at Infiniti of Baton Rouge! Thanks to my salesman Deremy who made my experience top tier! If you are looking to purchase a car please go see him! You won’t regret it! Loving my 2021 Infiniti Q60!
-
March 2023 by Rhonda Robertson
Klay Menard sales consultant was absolutely wonderful to work with in purchasing my vehicle today. I appreciate his professionalism and going to great measures to seal the deal. Thank you Klay Menard! Rhonda Robertson
