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December 2023 by HereWithAlan
Great truck accessories
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November 2023 by David Pennington
Huge inventory and super helpful staff! Baton Rouge staple business!
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October 2022 by Randy B.
I bought GM certified fender flares. I wanted them professionally installed so I took them to Kirk's. They charged me an arm and a leg, but I was happy with the installation and the sales guy was easy to work with. Six months later, one of the flares came loose at the top of the wheel well. I called Kirk's and they told me to bring it in and they would take a look at it that day. When I got there, I was passed off to a person I had not met before. He looked at the loose flare and told me I either needed to screw the flare to my truck or get a new flare, when all it needed was to be retaped. When I suggested they just retape the flare, he told me that he would quote me for the work. When I questioned why I would be charged to fix Kirk's installation, he said it was because I was asking for "something for nothing" and it was probably GM's fault the flare came loose. There is nothing wrong with the flare. It fits perfectly. Kirk's was happy to take my money to install the flares and never said a word about them not fitting properly or not sticking properly. But when I ask them to stand behind their installation, suddenly the GM flare was an issue. I told the guy if he would not stand behind their work, Kirk's would lose a customer. He wouldn't stand behind their installation, so I left. Then this guy follows me out onto the parking lot to tell me I was wrong and continue arguing. We have a heated discussion at the door of my truck because he has to have the last word. I guess he would rather be "right" than have a satisfied customer. So, what I thought would be a simple retape that Kirk's would take care of, ended with me the customer berated in the parking lot because I had the audacity to expect that Kirk's would stand behind their installation work. They have lost a customer for life, and earned another terrible review. I will not be back and I will tell my friends. I would definitely stay away from Kirk's.
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September 2022 by Shirley Hodges
They had my toolbox in stock and bolted it down for me in my truck. Friendly staff and cool place to shop.
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July 2022 by Ray James
Got a new toy those guys over there made her look a whole lot better and Chrome thanks guys
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May 2022 by Cherie Cobler
Had what we needed to was willing to order it if they had not had it. Carl was super helpful.
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February 2022 by Keith K
Have absolutely no plans to ever return here!!
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January 2022 by Vincent Wilson
Plenty of equipment,but they are not a fan of ram trucks....I was looking for an air lift kit and 35x12.5x22 I was told by your salesman they could get only one set of tires,no big selection and air lift kit with compreser they didn't have, that's why I gave a 2 star....
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January 2022 by RICHARD Morris
BADASS WORK AND GET IT DONE AS FAST AS THEY POSSIBLY CAN.HIGHLY RECOMMEND GONZALES
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October 2021 by Freddie
I dropped my brand new 2020 Dodge Ram 3500 off to get side steps installed. When they called and told me it’s ready for pick up I came right away. After I inspected my truck, I noticed that the rear driver side finder was damaged. Look like someone who was driving hit a pole or something and scratched my paint. I had just hand washed my truck before bringing it to them and the damage was new. The guy told that it was maybe someone in the parking lot that hit my truck when they parked it in the lot after they had finished the work. He told me that Kirk personally drives every vehicle into the garage and if he was to damage a vehicle, that he would take full responsibility. He and I both know that I seen who drove my vehicle to the back and it wasn’t Kirk. I do not recommend anyone to get there vehicle worked on here. I should have read the reviews before come. Bad business.
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October 2021 by Michael Travis Dies (Michael Travis Dies)
Just a heads up, they will not change a tire for you unless you purchase it there. Seems weird to turn away business, but that's a thing they do apparently. I bought a tire directly myself as it was $100 cheaper than I was quoted a two different places.Goodyear would have put it on for me but was honest about worrying about scratching the wheel with their equipment and nicely suggested Kirks. Kirks flat out said they dont do the work unless they sell the tire. Explains the mark up on the tire I suppose.
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July 2021 by MrTrim21
Very nice place. Great service
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June 2021 by Amy Napoli Pennington
It was amazing. they helped me find the things I needed and were super nice!
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May 2021 by James Bozeman
Good place for tires and hitches.
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January 2021 by Anthony Brown
Service after the sale is must not be one of the hallmarks of customer service taught at Kirk's. After buying a bed cover at Kirk's and the bed cover separating along the seams, I took the truck back to Kirk's for them to take a look at it. The sales person immediately said I damaged the cover and was abusing it for it to separate. He said they couldn't do anything about it but would be happy to sale me another one. I guess they work on commission. Needless to say, I did not buy another one from him.I reviewed the internet and saw that this cover had a history of separating and several people complained about this cover. Kirk's representative gave me a glowing appraisal of this cover when I was initially purchasing it. I contacted the manufacturer of this cover and they agreed to send me another cover curtain. They are aware the cover separating and have added reinforcement to the curtain. I went back to Kirk's and their representative told me they would gladly replace the damaged part, but it would cost me double the initial installation cost.Again, they must surely receive a commission on any work or sales. The representative said if you want it installed that is the price, no concern for the selling a defective cover. I thanked him and left, never to return and will tell anyone I meet that Kirk's does not stand behind products they sell. Their only concern is more sales and commissions. I was basically dismissed.I had to select a one star rating for this to post. If I could post this with a zero rating, I would.
