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January 2024 by David and Wendy Pettit
Not too bad, but big on safety and procedure. Co-located with Exxon truck stop. Must have safety vest to check in. Once you get your door assignment, open doors and slide tandems to the rear, then go dock. Someone will come out and chock your tires, disconnect and lock your air line, and take your key until they are finished. Then return to the check-in office to get your paperwork. Do not arrive more than 30 minutes early.
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December 2023 by Jonathan Cumings
A lot of those guys with reviews must have just hit this place wrong. I had an 8 AM appointment, arrive at 7:45 AM, was given a door immediately, The girl in office was super nice, just filled out the kiosk, got my paper, went to the door within a couple minutes the guy walked out, grab my bills, locked my trailer down and was loaded within about 30 minutes. Place is clean, I had no issues with any of the staff, would be more than happy to come back to this place any.
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December 2023 by Lisa Stephenson
The reviews are 100% correct. And don't get me started if you are given a load to pickup after the appointment time. They will treat you like you screwed up personally and refuse to load you until hours later. They won't start loading you until they take your keys and lock your airline, but 4 hours later and no one has been by to get the keys. Meanwhile, they load the people who were here on time for their appointments. This was a 10AM appointment, never got the email for the closed deal until 10:30.
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October 2023 by Dame Dav
Great customer service. Expedited service. Kudos to Stacy!!! Kristina, kudos to her as well!!!
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October 2023 by Stuff
Ive come here a few times but I must say today was the fastest I've ever been loaded. Even the older lady at the window offered me a subway sandwich, which was very nice. Its never like this but today, thumbs up
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October 2023 by that trucker life
I've been getting loaded here for the past month, and this place works pretty quickly. The people in the shipping office are really nice and easy to talk to. Wonderful people and an easy place to load up at.
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October 2023 by derrick allen
This place is terrible. in my 22 yrs this is the worst place I have ever been too. super super slow. If you can DO NOT COME TO THIS PLACE!!!! I will never come here again.
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September 2023 by made man
This place is one of the worse. They have the nerve to have appointment times with restrictions but have you waiting to get loaded from 1-5 hrs. Somehow they can't even tell you which doors are unoccupied. They give you a range of doors to park in then say if none of those are open park in the closest. A couple of the ladies at the front act like you're the enemy when they check you in (one of them is always nice). The one with her mouth always balled up is the worse. The guy that does it from time to time is nice. Too hot outside for all that foolishness and they take their absolute time doing EVERYTHING. Hope you have a good apu because you're going to need it or steel toe and a vest if you wait inside because they take your keys also. No on site parking for trucks but there is a cheveron with truck parking. Don't expect food from there but parkin is available most of the time up until later than the usual truck parking lots
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September 2023 by Serhiy Lobkov
Outside is over 100°F, they told me shot off the engine when they loading me. This blue spot on the pic is waiting room for the driver.Shippers like them must burn in hell.
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September 2023 by Steven Hines
Not good at all thay take ur keys and u set in the Heat while they load you in ur truck for 2 hr I been here senc 9 am its 2 pm now still setting in heat
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August 2023 by Francis Polczak
Not very bad place to get loaded. Didn't take very long to load, even slower with the paperwork. Balanced the weight nicely.
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August 2023 by Traveling 747
Bad place unorganized !!!First the lady at the shipping office is so rude and barely answer your questions !And after waiting for 2hrs to get loaded I went to the office to get the paperwork they sent me back to the door saying that we loaded the wrong product!!! Not only that but I had to wait another 1h30 to reload, Unprofessional !!!
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July 2023 by J'Juan Rogers
Prime driver here came at 0700 for a 1500 apt and they had me loaded within an hr .
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June 2023 by Amit Jhamat
checked in 8:15, got paperwork by 9:20.Slide your tandems back, back in handover key to shipper and wait. Truck stop is also 1 min before location many spots available all day.Good experience.
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March 2023 by BAJWAHIGH
Arrived at 10:45 am ! Got a door by 11And its 3 pm ?? still not loaded ,I dont know whats going on , they should realise drivers are on clock !!Negative rating ! Wasted whole day !!!!!!
