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October 2023 by Victoria Nash
I have been with la capitol for years. I have been waiting on a "yes" or "no" all day talked to three or four different people the last person tell me to go to this bank. A customer had to help me talk to a teller afterwards I waited 15 minutes call the teller again she said " are the bankers with a customers" no " do they see you" its glass of course they see me and I still haven't heard from them. This started at 9am its now after 4pm and I still haven't heard anything that lady was on a long lunch huh
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December 2022 by Will Ottoman
Terrible customer service, makes banking with them very difficult
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September 2021 by Ace Winters
Refuse to answer the phone
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December 2019 by E Harrison
The manager has a VERY NASTY attitude, hung up in my face because HER new worker didn’t put my payment in the system right & now has a delinquent on my credit report
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September 2019 by Carmen Sanders
My sister and I went to open an account they said that they couldn’t take our lease because it looked like something was missing and asked if I had any bills in my name I told him no that I lived with family. I went to go get an update to date lease and returned only for him to tell me the same thing no kind of help I went way downtown to get another lease and this is what I get NO HELP IF I COULD GIVE THEM NO STARS I WOULD
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February 2019 by Lincoln Tomkin
Have been very impressed with this local credit union. It is local to this community, buy they do a great job and have been about for a long time. They offer promotional rates for auto loans and have several locations.
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February 2018 by JustinLL024
Helpful and lienent, apr is high though
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September 2017 by Fortune Moneke
Perfect!