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August 2022 by Jo Spain
No waiting. Friendly personnel. Good service.
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August 2021 by D Monroe
The lady at the front desk told me that they would mail me my statement and let me know before they were going to charge my debit card. I never got anything on the mail. They just took the money whenever they wanted to. Also they charged me for the same labs twice!! One payment went through that day and the other one is still pending on my account and holding my money for the next two weeks! I called and they are no help. I will definitely be going to another lab next time that doesn’t play games with my money!
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January 2021 by Millicent Scott
2 weeks in a row, went to be tested but was told that the orders were not there. Then they provided results for tests that I did not take. Filed complaint with corporate. I have been a customer for more than 3 years and have tolerated slow service and nasty attitudes. New year, no more for me. Will never go again.
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December 2020 by Darien Monroe
The lady at the front desk told me that they would mail me my statement and let me know before they were going to charge my debit card. I never got anything on the mail. They just took the money whenever they wanted to. Also they charged me for the same labs twice!! One payment went through that day and the other one is still pending on my account and holding my money for the next two weeks! I called and they are no help. I will definitely be going to another lab next time that doesn’t play games with my money!
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November 2020 by Barron Eskind
E-check in was flawless, they found my orders quickly, and I was called quickly, maybe 5 minutes.The technician that drew my blood was the best I've ever had. She spent enough time to find a good vein and took the samples efficiently.Give this location a shot, the old reviews must be outdated.
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November 2020 by omar abdul
Big mistake
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September 2020 by Wonona Brown
My experience the staff is very polite and reliable workers never had a bad experience
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July 2020 by brlasonny913
I've been using LabCorp for about 6 years, the first 2 or 3 times at the Summa location. Using that location was awful. They were too slow, and they had trouble finding my order and would require me to call my doctor to fax my order. The staff at Summa was very unprofessional, and always left me feeling uncared for.I began using the Industriplex Blvd location after the first few experiences at Summa. Industriplex is MUCH better. They always have my orders, and they are efficient and courteous. I recently needed to get labwork done, and I needed to walk. Because Summa was SO BAD, I chose to walk the EIGHT MILES to Industriplex, rather than the 3.5 or 4 miles to Summa.I would advise anyone who wanted to use LabCorp, to go to Industriplex.
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July 2020 by MaryLiz Edwards
The woman who politely checked me in also expertly drew my blood, which was strange I admit, but I have no complaints. In and out in no time... maybe 20 minutes? They have handled covid-19 well and I am glad I took a chance based on the outdated reviews.
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June 2020 by ebtisam marzouq
Very rude people not polite service bad
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January 2020 by Vanessa M.
Why do I have to wait a whole hour if i use the bathroom and dont get enough urine? Why do you need almost 30 ccs for a drug screen?
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November 2019 by Danielle Bryant
This clinic closes at 3 pm. I have arrived several times at 245, 250, and 255 and the clinic was closed. I have peeped through the door window and saw workers laughing and not attempting to see who it is. I just needed to drop off labs. It is extremely frustrating. There is always at least one other person attempting to drop something off during those times.
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September 2019 by Shannon Mariama
They need more workers because they move slow. Don’t even bother making an appointment because you’re still going to have to wait for an extended period.
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September 2019 by Shannon Mari
They need more workers because they move slow. Don't even bother making an appointment because you're still going to have to wait for an extended period.
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July 2019 by Emily Calhoun
I'll admit I was a little worried about going here after I'd read the reviews but it was fine. Got there around 8ish and was greeted immediately by the receptionist and was done and sent on my way after 10 mins. The phlebotomist was quick and efficient, I hardly felt a thing! Definitely recommend going there early in the morning when there's less people.
