-
August 2023 by Brittany Shurack
Karl provided immense assistance during my purchase. While I initially planned to buy a foundation and bed rails, he persuaded me to opt for an adjustable base because of its health advantages. He also guided me in selecting the perfect pillows. I'm truly enthusiastic about the enhanced sleep I'll experience, and I'm grateful to Karl for his help!
-
August 2023 by Victoria McMullen
Taylor was awesome. She was training two other ladies as she helped me. I was greeted immediately upon entering the store and had the best experience ever. I was able to get a mattress for my elderly mother in a quick professional manner. I don't think I've ever had it that easy and pleasant. I will definitely buy all my mattresses from thanks to Taylor. She's the best!!!❤️
-
August 2023 by Jason Martin
Words don’t begin to describe how amazing the store and the staff were during my mattress shopping experience. Taylor and Karen helped me out and they were by far the most helpful people to talk to when trying to decide what mattress I needed. Mattress Direct has a state of the art machine that evaluates your body as you lay down on a bed and selects the mattresses that are a perfect fit for your body type. Taylor and Karen were both super patient with me and found a mattress that was not only super comfortable and matched my body type but also well in my price range. The mattress that I ended up choosing was perfect and it was at such a great price too. I’m so glad to have visited this store and interacted with the friendly staff. Could not recommend mattress direct more to anyone who is in the market for a new mattress.
-
August 2023 by georgina taylor
Taylor did an amazing job helping me today. She was very knowledgeable and helped me make an informed decision on the mattress I needed. I did not feel rushed or pressured into purchasing today. She aided in ensuring our delivery time frame was as quick as possible. She was so much help not only to me but also to the new employees she was training. Thank you Taylor!
-
August 2023 by Yasmine Labriny
Karl Lynch was amazing to work with. He was very knowledgeable, patient, and kind. My husband and I had such a great experience with Karl and definitely would recommend mattress direct
-
August 2023 by Derrick Chaney
My shopping experience was spectacular. From the greeting , knowledge of product and closing sale. I would recommend Mattress Direct to be top tier. Go see Mrs Guidry asap if you are in need of a mattress.
-
July 2023 by Emily Ferrara
Taylor Guidry (store manager) and Karl did such a fantastic job of finding a mattress that was perfect for me and my partner. They spent nearly 2 hours to make sure we were satisfied and solidified in our purchase. We never felt rushed or as if our indecisiveness was bothering them. They showed us all features possible and helped us find the right option for us.10/10 recommend.
-
June 2023 by Karen Puckett
Karl was very helpful in helping us select the right mattress. He was very knowledgeable about the products. We definitely will come back here for our next mattress needs.
-
June 2023 by hyun 153
Karl was a great help, I didn’t know anything about bed stuff before and I left a lot more informed and with a happy purchase.Serious best customer service I’ve seen in a very long time
-
June 2023 by Carrie Magruder
My mother and I went bed shopping today and had the best time with Taylor, our salesperson. She was so knowledgeable and fun, and she helped us find exactly what we needed. And the new bed…wow! I’m going to sleep like a baby again. Highly recommend Matress Direct on Siegen.
-
June 2023 by Kristen LaMotte
Really can't thank Karl enough for his help! It was busy when we first got there but he did an amazing job helping everyone out while being very personable. We were super surprised to find out he'd only been working there for a few months since there wasn't a question we had that he didn't have an answer to. He just seemed to love what he does and he's very good at it. He helped me narrow down the mattress I wanted with ease and made the process enjoyable and seamless. Thanks again!
-
June 2023 by Carol Bell
Friendly attentive service!Showed many different kinds of mattresses, but were not pushy. Very knowledgeable of their products. They listen to my needs for a guest bedroom mattress and made me a great deal. Definitely a place I will return to for future mattress purchases!
-
June 2023 by Brooke Dowden
I recommend Matress Direct!!! I especially would like to recognize the very kind lady Taylor for helping me. I felt extremely welcomed and her customer service was amazing!!! Any question I had, she was able to answer for me. Very impressive!!! The experience was great and everything is perfect!
-
June 2023 by duane holmes
Overall experience was good. Both Karl and his manager was helpful and informative about their business of selling beds and other accessories. At times they were a bit pushy, but that’s the nature of the business when sales and commissions is involved.
-
June 2023 by Victoria M
Great shop, good variety of mattresses. Was looking for a simple guest bed and left with something much nicer still very close to my price range! Karl was very knowledgeable, kind, and helpful and made buying a mattress an enjoyable experience!
