-
November 2023 by Tracie O'Bannon
I wish I could give them negative stars...but do not use these people for instrument repair!!! The instrument was dropped off for repair 2 months ago and returned to us in worse condition (and we were charged almost $130 in repairs). We returned it back to the store to be re-repaired and called a week later to check on status, only to find out that it wasn't fixed because the technician was out sick. When the associate answered the phone, he thought he muted us and then said "these people are calling about their stupid instrument repair". The next day, we decided to pick up the instrument to have it fixed elsewhere. We called the BR store and Logan told us we could come pick up the instrument and get a refund. When my husband showed up, Mr. (Eli?) Williams the manager said that he was not refunding for the repair costs and denied that the associate told us this. When I told him I wanted him to call corporate, he refused and kicked my husband out of the store.I contacted corporate and filed a complaint with Mr. William's behavior today. They also were very helpful in processing the refund.Save yourself the headache and avoid these people!
-
October 2023 by Karen Saucier
Took my vintage clarinet that I bought in an antique shop for restoration and they did an awesome job. It plays beautifully now ?
-
September 2023 by Charles Crochet
Very nice place, friendly staff. They rent instruments for school. They sell only new instruments.
-
September 2023 by Mary Crochet
Fun little music shop. Staff is friendly and knowledgeable. Financing available which was nice.
-
September 2023 by Philip Wood
Very helpful with all your music needs
-
May 2023 by j0sh (L4V3SF34R)
I like 'em ??
-
April 2023 by Jay Johnson
One of the only music stores I've been in that has music books for every level musician
-
April 2023 by Joseph Kora
Great service, good prices, and lessons are taught by professionals. I couldn't recommend it enough
-
January 2023 by Mauricio Toscano
Great customer service and I was able to find violin accessories not found at other stores
-
January 2023 by Spanky Jo
We were told they buy instruments over the phone. Different story when we arrived. Without even seeing the instrument.
-
October 2022 by Mary B.
Really nice instruments. Prices depends on materials used in making the instrument. Think that is fair. Very helpful staff. Allowed young man to try out violin.
-
January 2022 by Amelia Johnson
Great people. Love getting to rest to own. Makes it easy
-
January 2022 by Mary Bordelon
Fast and great service. Friendly and awesome prices.
-
January 2022 by Sergio Reyes
Super friendly service and good products!!
-
January 2022 by Chris Wehner
Very helpful with the information on the instruments
