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November 2023 by pathy salazar
good place to buy what you need for your car, very friendly staff
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September 2023 by Jose Molina
Jay was amazing to work with, I'm a IL dealer needed get a part for a customer in Baton Rouge. He made sure part was correct before we ordered and delivered to my customer himself in person. Great guy , excellent customer service. If you need parts see Jay they are truly parts professionals
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August 2023 by Calvin Emery
I went in for a part. I gave the part number to the guy at the register. He said we do not have it in stock (even though the website said they did) he explained that, that isn’t always accurate. I asked if any of their other locations may have had it. he “searched” and said no, but we can get you one here in 3-6 days. I needed that part asap so I declined. I called the store right down the road on airline and he said they had PLENTY.
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July 2023 by Gary Harper
Very good service, ask for Jay, he's the man!!!
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June 2023 by Brady R
When I visit NAPA in person to inquire on a part and I'm told it is available at another location, and it can be transferred and at their location (Port Allen) in the morning around 9AM, 10AM at the latest, and I agree and offer to pay for it, I expect it to be there. Otherwise it's a waste of everyone's time and a big inconvenience. It is common practice for NAPA to transfer inventory by the next day, Ive purchased parts that way in the past and I'm grateful for the option. When I had not received a call, I called them instead at 11:00 AM and was told by the gentleman that answered the phone that the order does not exist. When I provided more details about the transaction the day before including a description of the employee that placed the order, his response was "that explains it". If this employee has a history of making errors it may be a good idea that he no longer be trusted with customer service transactions. In hindsight I could have gone to the other location the day before, obtained the part and installed it before 9AM the next morning. I'm not in the auto repair business, this was my personal vehicle. I would hate to rely on such incompetence if I were running a business and made commitments to my customers.
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May 2022 by Yoming Young
The best Napa auto parts in Louisiana… staff is extra helpful and fast at getting what you need I will definitely be back for all my auto needs
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May 2022 by Johnny Myers
Very knowledgeable staff.?? Well made parts
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April 2022 by Timothy Edwards
Great customer service.My parts please bfrom now on.
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April 2022 by David Landry
Quality Parts and knowledgeable counter personnel
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December 2021 by Hugh Ramirez
Went to several auto parts places and finally they had what I needed. The kind and helpful gentleman found it quickly and was such a nice person, thanks NAPA!
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October 2021 by Kevin Franks
Creating a business account will find you great savings here
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September 2021 by Zinnetta Martin
Very helpful and knowledgeable.
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September 2021 by Randall Barringer
They let me use their dolly to move a heavy battery to my vehicle.
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September 2021 by James Hipps
These guys know there business
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July 2021 by Lola Mishra
Friendly and knowledgable staff!! Brian was very helpful with my purchase!!
