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September 2023 by Clay Lawrence
Wonderful staff. Always greet me by name. That is uncommon these days.
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August 2023 by Dana Primus
Neighbors provides excellent customer service. Thank you Ms. Tiffanie Davis!! You are the BEST!
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November 2022 by Joseph Hanks
Ease of business is absolutely the best. Want to apply for a loan? You can do it in min through the app! Have a question or concern? They will get an answer/solution to your problem in a timely fashion. I would recommend them to everyone!
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November 2022 by Leigh Mullen
Everyone there is nice I just hate they have the live tellers I hate it like no one ever helps you up hand they always make you go to the live teller rather then help you their self. I’d rather speak to someone in person rather then talk on a machine bc it’s rarely any help everything’s going electronically and I don’t like it it’s like self check out at Walmart. When I asked if I could go to someone to pay my carnote instead of the live teller they told me that’s the only way like why can’t there be someone to assist people to pay it straight forward rather then a machine or whatever
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November 2022 by Linda Blanchard
I only do drive thru ATM or banking. All interaction has been very positive.
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November 2022 by Jordan Panepinto
Excellent, friendly and efficient customer service!
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October 2022 by Mattkintosh !
They are THE worst. Paid 2 months up front, then they used the 2nd months payment for interest. Then they make you sit on a phone and wait for a customer service rep and your forced to listen to 8 seconds of elevator music until it recycles again. Then they get your info just to tell you “let me connect you with Somone who can help” and the terrible waiting cycle starts again. Spent 2 hours on the phone to get absolutely nowhere, they tell you to download their stupid app and monitor your loans and stuff because they don’t know anything. Legit worse business in central, even worse then the pizza/spaghettis place in the strip mall.
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October 2022 by Meggan Batson
Very happy To bank with them!
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March 2022 by Precious Washington
It’s Horrible that you can’t get in touch with anyone after hours to dispute a charge if someone have been using your card. Other Banks have a 24 hour # to call are report concerns but not them ..I’m thinking about closing my account and putting my money in a bank that u have access to 24 hours…
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June 2021 by Keith K
Drive thru took much longer than expected
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May 2021 by Zachary Harper
Learn how to answer the phone and stop keeping people on hold forever
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May 2021 by Sheila Menck
Daniel with NFCU in Central was fabulous today, teaching me how to use “live teller”. It was my first experience with this and it’s great! Drive up service but no boxes, no pens, no drawers, no containers just a screen and a very pleasant teller. Daniel walked me through every step, making this experience fun while learning what seems to be our new normal! Thank you Daniel.
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April 2021 by Wanda Busby
I sing y'all praise all the time and so glad to do business here for the last maybe 10 years. Well please, I am with the service I get here. Also the professionalism, interaction and the desire to help from the employers. Truly, this my best choice for banking here at Neighbor's FCU.Thanks for great service!!!Sincerely !Wanda F. Busby
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January 2021 by Ms Tee
Tiffany Watson was such a pleasure to work with. She made my visit to the credit union very pleasant. She had a great personality and made the visit one to remember.
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January 2021 by Michele Miranda
Professional, aesthetically pleasing & clean. Every employee extremely courteous & motivated to help.
