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November 2023 by Kay Lynn
Marie was very nice and helpful getting my child fitted for shoes. The process was super quick. My child loves the new shoes!
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October 2023 by Matt Galey
Great service and they actually fit you in quality shoes for whatever activity you are looking to pursue. Not just people getting paid, folks that can actually get you in the right shoe!
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August 2023 by Shamar S.
My podiatrist recommended coming here for new shoes for my feet pain. The guy there recommended some shoes I honestly forgot the name of them but they worked great. Haven't had foot pain while wearing the new shoes. Thought they would be like $300+ or some since they're like extra cushioned and everything. They were only $160 and I caught them on a sale with 20% off if I remember correctly. Staff was friendly offers water and my ac don't work so that was good. I recommend this place
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August 2023 by Benita Lavergne
Cornelius was amazing with me and my problem feet. He chose the very best shoe and arch support for me. I told him that I had issues especially with one foot that swells and he taught me a new technique how to tie my shoes and it was a complete game changer!!! Thank you so very much Cornelius! I will be back and tell my friends. All the way from Lafayette!
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August 2023 by hannah
Not my best shoe fitting experience. The sales person was pushy and was trying to rush me. Could not find anything worth buying.
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July 2023 by Trey V.
Not even a new balance store, they won't do exchanges, only have the plain shoes.... Just buy online dunno why they even have store front
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July 2023 by S L
This review is long overdue, but I wanted to say how much I appreciated Chase Gosserand's help when I was searching for new shoes back in May. I only buy New Balance and was looking for a shoe that would provide a significant amount of support for a long vacation we were going on. I arrived looking for a pair of 1080's but the newer version. However, due to the amount of walking we would be doing, he recommended the 990GL and they did not disappoint. I was able to walk upwards of 18,000 steps a day pain-free. He also recommended new insoles (casual therapeutic) for my other shoes that still had some life in them and using those are like walking on a cloud! Highly recommend New Balance store in Baton Rouge and Chase to help anyone find a great pair of shoes.
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June 2023 by Alexis Sullivan
Preston was amazing! He was quick, knowledgeable, kind, and ready to answer any questions. He provided extensive information regarding why and what type of shoe and insole works best and left feeling excited about my new shoes and finally providing myself the support I’ve been needing! Can’t wait to see the change. Thanks preston!
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June 2023 by Hillary B.
I had the most wonderful shopping experience here, I just had to write a review. This place was very small business vibe, which I love. Cornelius was so knowledgeable and personable. I feel like for the first time I finally found the right shoe for my feet problems. I didn't feel rushed or pressured to by something I didn't love like I have at other shops. I ultimately had to come in and switch the shoe type for one model slightly different and the process was a breeze with no feelings or guilt or questioning. 12/10 recommend.
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June 2023 by Lauren Bourque
Sales people are very knowledgeable and helpful. They have a 45 day satisfaction guarantee. I ended up needing a half size larger; called the store and asked them to ship it to me, which they happily did.
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June 2023 by Sherry Ellis
Service is outstanding. Looking for wide width this is the place. Have worn their shoes for over 30 years. I worn other shoes but always go back to them.
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April 2023 by Kim Knobles
Jon Crews is undoubtedly the best person who has ever fitted me for a pair of shoes. His knowledge with each shoe design blew me away. I will come back to this store simply because of him. Thank you Jon!
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April 2023 by Jeffery Ward
An enjoyable experience. Very knowledgeable people. Very helpful and patient. A new type of shoe for me but all is going well. I see only good things ahead.
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April 2023 by Lisa Young
I had an extremely pleasant experience at New Balance. It was my first time in a New Balance store and Cornelius made it a painless and delightful experience. Cornelius was professional, knowledgeable, polite, and patient. Thank You Cornelius for the great customer service!
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March 2023 by oneal walsh
Customer service was exceptional including the electronics that measure and evaluate your feet structure. Preston showed a sincere interest when listening to my preferences and helping me to select the best shoes to fit those preferences. Very good shoes (990v6) that provide support and comfort with new improved foam insoles. Have purchased shoes there for many years and continue to recommend it highly.
