Ochsner Medical Complex - The Grove provides a wide range of multi-specialty services, including primary care, cancer care, women’s services, pediatric subspecialties, and surgical services. As part of the Ochsner MD Anderson Cancer Center partnership, the facility offers an advanced level of comprehensive cancer treatment. Patients often praise the staff’s care and support, highlighting doctors, nurses, medical assistants, and all team members for their dedication and pride in their work. Many describe their experiences as seamless, pleasant, and calming, with facilities that are comfortable and staff that are friendly and polite, making patients feel at ease. The staff’s genuine love for their jobs and their patients is frequently noted as exceptional. Patients appreciate the thorough follow-up, such as calls checking on recovery after procedures, which further demonstrates their commitment. The quality of care is highly valued, and many consider The Grove their first choice for medical procedures. However, some reviews mention issues with scheduling, particularly delays and miscommunication regarding appointment times, which can cause inconvenience, especially for procedures requiring precise timing like those for infants. Despite this, overall, the facility is highly regarded for its professional, caring staff and comprehensive services, making it a trusted choice for healthcare needs in the community.
I want to update my review……….. As of today much better overall service with the clinic!!! Apparently I had an old no longer used phone number and now have a new number direct with the doctor, so things should be better now going forward. I was able to speak to the doctor’s staff and the VA rep... read full comment
September 2026
This place is pleasant. Always clean and the staff is AWESOME. we need more like them. God bless all of you who helped me.
August 2026
The kindness you receive as soon as you walk in the doors. The staff speaks when they walk by. Always professional and friendly.
