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February 2024 by Brandi Daigle
Great doctors & nurses & overall nice hospital. The only complaints would be that there's very limited free parking & it's a real pain for visitors having to get a new ID badge everytime they have to leave for something, even if they'll be right back!
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February 2024 by Mr Delivery
Great Hospital
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February 2024 by Karla Oleksik
HORRIBLE CARE1. My IV came out in the shower. I was hitting the help button. Nobody came. I'm screaming. Nobody came. Blood everywhere. My husband was downstairs. He finally came in and stopped the bleeding with a wash cloth. He went to the nurses station to tell them about it and also ask for a band aid. He did this 4 TIMES. Bandaids were never given. He walked to Walgreens and bought bandaids. I also need an IV put back in my hand and hooked back up. It was only disconnected for me to shower. I went without the IV meds for 12 hours... 7 pm to 7 am. The morning nurse put the IV back in my arm.2.MEDICATION MGMNT BY NURSING STAFF:I was given the medication I take at night to sleep, AT NOON. My husband was wondering why I SLEPT FROM 1 - 5pm. At night when it was time to sleep THEY COULD NOT GIVE ME MY SLEEP MEDICATION BC IT IS WRITTEN ONCE DAILY.To add insult to injury, at 10 pm I was given Tramadol and Decadron. Decadron is a powerful steroid. I was awake until 3 am, with a procedure sched that morning.It is BELOW substandard care. The drs DO order proper meds but I was at the mercy of nurses "doing as they please". Never the right dosage or amnt of prescribed times per day.A nurse trainee was working with my night nurse at his side. I jokingly said to him, "You know, Southeastern University creates some of the best nurses". She yelled at me "NO THEY DON'T"
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February 2024 by The Queenn
Do not come here if you’re having trouble breathing. Been sitting for 2 hours and now about to leave and go somewhere else because I’ll die if I keep waiting . Shortness of breath is urgent !!! But clearly no one cares to give me a breathing treatment before I sit and wait HOURS. I didn’t want to come here to begin with & I just got reminded why. Ugh get it together. Nothing takes that freaking long. GHETTO FABULOUS these ppl will let you die.
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February 2024 by Chris Fountain
I sat in the emergency room in a great bit of pain for about 4 hours I came in for a drainage and left in the same condition 0/10 I would never recommend coming here only reason I did was because it 3 min away from my job worst hospital experience hands down please do better
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February 2024 by Lisa Nguyen
My mom was in the hospital at Our Lady of Lake and it was unpleasant experience. I was not updated regularly by doctors on how my mom was doing. Case managers were rude when spoken to. Just the lack of care was very upsetting.
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January 2024 by Cherryl Hote
We were in and out. The ladies who do the blood draws are great.
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January 2024 by Sara Nielsen
I'd give negative stars if that was possible. My grandmother was here for a knee replacement and the lack of care demonstrated by the staff here is appalling. Her IV line got bent at one point and the monitor started beeping. I pressed the call button and got no response. I walked out to the corridor a few minutes later to notify some one and was told they would let a nurse know. I got a response on the call button after 30 minutes and told them what was going on. They said they'd let a nurse know. After 50 minutes I hit the call button again and was told they would let a nurse know. It took almost an hour and a half for her problem to be dealt with. The room was also dirty and the window had some kind of unidentifiable sticky substance on it. I'm not normally someone who leaves negative reviews, but in this case I have to. Do not let yourself or your loved ones end up here. The staff don't seem to care about their patients at all.
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January 2024 by Magdalene Simien
What in the world is going on with nursing care on the 5th floor???????? Starting with charge nurse!!!!!!!!
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January 2024 by Janette Aguilar
Very helpful and kind to talk to they smile and make sure the patients are good.
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January 2024 by Tom Gardiner
My family and I have been here more times than I'd like to think about, but we've always received top-notch care from every single person in the hospital and physician's offices as well as every ancillary branch throughout the area.
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December 2023 by Ladyspann
I'd like to thank nurse Diane at OLOL Hosp in the Outpatient Surgery Dept. She was one of the nurses that prepared my nephew for surgery on Dec 7th. She had a wonderful upbeat attitude that really helped us keep a positive mood before the surgery. She also prayed over my nephew beforesurgery. She is a real gem. They definitely don't have many like her around these days. ♥️
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December 2023 by Rose Pedescleaux
I would like to Thank Each and Everyone Of the staff members who had a hand in my husband's care doing his recent stay on the 4th floor! His care team was AWESOME ?! I couldn't have asked for a better group of professional, well trained, gentle, caring people...You guys REALLY TOOK GREAT CARE of my husband and work diligently to get him to feeling better!&!The ER team was AWESOME! 4th floor Nurse Lexi,Nurse Joey, Nurse Angelica you guys rock! It was a few other nurses but I can't remember their names you all rock to...Dr Samuel, Dr Baghian, Dr Buzhardt, his surgeon, & it was a few others You guys definitely Rock! His Cna tech, housekeeping, & Dietitian.. Thank you ALL VERY MUCH!!
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November 2023 by just_a_guy123
Best place. I'm sure some docs are bad, but that's literally any hospital. The kitchen needs to change, though. There should be no reason for EVERY SINGLE MEAL to be wrong or incomplete. Even most of the staff know how bad it is. Please, if you know anyone in the head of this, please i think on behalf of all the patients who are here and are to come, they need to replace them. It's a major waste of food and money. No joke last night. we got 3 different trays of food that were not anything i ordered for my dinner, How do you mess up that bad and still have a contract with the hospital.
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November 2023 by Rob G
The absolute worse place to go if you are severally injured. I got crushed by a tree so severe on top of my head that it broke my neck, back and a rib. Instead of trying to provide relief, they're only goal is how fast can they send you home. Worse time in my life feeling the most vulnerable and one of their Drs, Dr Stevens was so rude and talked to me like I was a junkie. I was lucky to survive what happened to me and instead of providing relief, they would decrease the medicine they give you because all the wanna do is send you home I was telling them I'm still hurting and it's not working so what do they do, decrease the medicine and said I need to go home and I can't be home on IV meds. The goal should have been to help relieve someone of this pain, not treat me like a junkie seeking a high and make me suffer because you wanna send me home. Please if you are really hurt, don't come here. They make you wait pass the time they are suppose to give you your meds too. I'm no junkie, I could care less about a high. I was in severe pain and needed relief. There were times I was kicking me bed I was hurting so much. They assume you are a junkie so they let you suffer and I know that's what they assume because the stuff this Dr Stevens told me and how rude she was to me
