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November 2023 by T C
Jordan and Alexis where very understanding at the rental checkout and pleasant personalities. Great people to have on your team. They really did me a favor, in helping me get a truck at the last minute. I ?? yall have much success in the future. Your hard work won't be forgotten.
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September 2023 by D B
Reservation ~the action of reserving something. Always an issue with this company providing a rental no matter how much in advance you reserve a vehicle. I do not recommend this company if you are in need of a rental. They are very unreliable. And, I'm speaking from years of experience in dealing with or attempting to utilize their services.
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September 2023 by Freddie Jameson
As for service, trying to get fuel, is like pulling teeth! Been waiting for 15mins already, honk the horn and still no service! This Penske is one of the worst to get diesel or even def, you'll be waiting awhile! Just left after 20mins of waiting and honking horn, still no service at fuel station. Will definitely report this Penske to my company! As a truck driver, Penske just wasted my time! Do better!!
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August 2023 by Dennis Roussel
My company paid full price to rent a truck. We get a truck on its last leg, check engine light on. Holes in the floorboard, I shouldn't pay full price for a truck that will likely break down on me . 400000 miles on the odo.
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June 2023 by Bruce
What a great experience! I’d give them 6 stars if it would let me. We rented a truck for a one way move. The customer service was outstanding - flexible arrangements, competitive pricing, and no pushy add-ons (although we added several extras with zero sales pressure). The truck had more features than my automobile! Adaptive cruise control, lane departure warning, backup camera (yes!), and the digital displays were helpful. All in all a wonderful experience!
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June 2023 by Jaime H M
Good service, nice utility van.
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May 2023 by Patrice Fields
I love the Penske staff. Everyone is so nice and friendly. They understand just about every situation that comes and goes above and beyond to help. The hikers are so nice, whatever you need in Penske supplies they reach out and help as well. I recommend Penske to everyone because I will definitely rent from them again.
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February 2023 by Anthony Doucet
This place is the worst. Everytime they say my truck is fixed. I have to bring my truck to another Penske, like Mobile Alabama or Little Rock Arkansas. It's bad when I pull up to the Mobile Penske, and they say. What did Baton Rouge do your truck this time.
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October 2022 by Pedro Cuellar
Had to leave. We waited for more than 30min and nobody came to help. Just needed diesel and def.
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September 2022 by Real Gone Greg
Good luck getting a van. I reserved mine a week in advance so I could crate my dog and have A/C for her. Showed up after multiple verifications by text and email that the van was ready and it was not available. The girl behind the counter just grinned the entire time I explained how this would put me out.
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August 2022 by Morgan Kinzer
Extremely helpful when we were in a pinch. Great customer service and easy process from start to finish.
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August 2022 by Rochelle Spencer
I just want to say thank y'all so much for the good customer service
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February 2022 by Dana Bice
Great place to rent or lease a commercial truck!
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January 2022 by Angela Johnson
Ended up charging 4 times the agreed amount to my credit card
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January 2022 by Paula Stout
Excellent shop!! Very professional and capable. Fixed my mirror changed a tire and washed my truck for me and got me in and out quickly. Very pleased with Thier service.
