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April 2023 by Google user
Waited 30 minutes for me to be recognized by a dog groomer. The service took 6+ hours. I had to call them several times before someone finally picked up. Whenever they picked up, they finally told me that my dog was ready. I explained to them that since the service took longer than expected that I would not be able to get my dog immediately and asked what time was the latest to pick her up. She did not give an answer and instead stated that my dog was ready to be picked up once again. I finally got there to get her whenever I had time and I was told that I must now book VIP in order to get my dog serviced. I explained that I was not called whenever my dog was ready and that they did NOT call my phone (I am by my phone all day). So I told them that I will not be coming back and the business seemed okay with that.
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January 2023 by Emily W.
Updating my review to say that the girls who helped Mari and me this afternoon (I didn't get their names, unfortunately) were so sweet!! She looks perfect as always. I've taken her to this location for every haircut she's ever gotten and I've never been disappointed.
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December 2022 by Lisa H.
Petco is our go-to for cat litter. Love their litter refills - the litter works well, and the b price is right! We can find food and treats for our cats, too. Staff is always friendly and helpful.
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May 2022 by A D.
A bought a hamster a few weeks ago from here, and I would like to commend the person that assisted me and my friend with the process. Anna had been very sweet and knowledgeable about the hamsters and their general characteristics and temperament. We had taken our time to find someone who was a good fit personality-wise and Anna guided us through the process. Overall she made the whole experience very enjoyable! She stayed past her shift time to help us, which we definitely noted and highly appreciated!
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February 2022 by Genevieve F.
I came in because I was almost out of my regular dog food and onion one store Carrie's it in town. I discovered that one of the brands that I'll buy (Origen & Acana) are actually carried by Petco so I can use this as a desperate option in the future. My favorite brand still don't compromise by selling at stores like Petco. It wasn't a bad experience, even though their prices are horrendous. I've paid the same prices at locally owned stores. Someone you think of a mass market store being cheaper but it's not and they don't give the same personalized service. Oh well, they had what I need, nationally the brand contributes to local animal charities, and so, I'll come by here whenever I do less than stellar planning.
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July 2021 by Jessica B.
Nightmare at Petco on Perkins Road!! My Fur Baby was brought out to me still wet, scalped patchy, with strings of hair hanging from his ears, man parts, feet, and over his eyes. His butt area was irritated from the cut, leaving him scratching and rubbing it on something all day. Groomers, Destiny and Brittany (grooming manager) claim he was not compliant and they could not complete the service but still wanted to charge me. I still can't understand why his experience was this awe full as he has been groomed successfully many times in the past. It is obvious they lack the knowledge, skills, compassion and patience needed to work with dogs. Highly disappointed and upset!!! If he was so bad, they should have never begun the scalping the left him with! BEWARE of VISCOUS DOG GROOMERS!!
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June 2021 by Destiny N.
Anna is the best dog trainer! She has helped me get my unruly puppy to respond to commands, and it's made life so much easier for both me and my pup. Super fun and positive experience for everyone involved, and so convenient. Highly recommend!
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February 2021 by Teresa W.
I'd give 5 stars but they didn't much to choose from for xLarge dogs. I came to get my furry grandson some winter clothes all I found were these boots which thank goodness will keep his paws dry when he is outside with all this crazy rain