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October 2023 by Lesley McKenzie
The best pool store in Baton Rouge. I took on the maintenance of the 1200 Square foot 10 feet deep pool at my folks house after they passed. It's a monster pool and difficult to clean because of its size. The employees at Pinch a Penny are knowledgeable and helpful. The pool looks good and I'm confident that it's better than ever with the support of Pinch on Sherwood!
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October 2023 by Barry Dison
Very helpful staff, especially Cody. The owners are very friendly and knowledgeable. The store is clean, well stocked, and efficient. The prices can’t be beat and their expertise is unmatched
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October 2023 by MC Puckett
Great staff, Great store and they have been keeping our pool clean for a few years at a great price, comparatively. Check it out - Guarantee you will not be disappointed.
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October 2023 by Mike Just call me Mike
Good service, knowledgeable. Only complaint is the front desk doesn't keep track of inventory very well. Other than that, the prices are great.
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September 2023 by Diane Halvorson
Bad news don't use them to service your pool! If you give them a bad review, they will call you and threaten you with their legal dept.if you don't take your review down. He also threatened to put a lien.on my house. Unfair collection practice.
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September 2023 by Susan Hicks
I just wanted to take a moment to stop and comment about my experiences with this AWESOME BATON ROUGE store. The staff are very knowledgeable there, and are always willing to help. The manager there is just awesome and can fix any mechanical issues that you may have. The pool cleaners , and technicians there, are a very knowledgeable group as well. So overall I have to say that this store that I I have complete faith in, and the one that I would personally recommend, is just my one stop shop for all of my pool needs.
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September 2023 by Amy Giarrusso
Really good experience with pool pump issue. Even though my pump was 1 month out of warranty they were able to get it replaced by company for cost of labor only. Fast, prompt and went above and beyond for me. I can't thank you enough!
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August 2023 by AlvIn Brown
I have been dealing with this location for the last 3 years. I must say they are always willing to go above and beyond to make sure we are satisfied.
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August 2023 by Connie Butler
They were amazing to do business with and their prices beat what I have found online. I would highly recommend them.
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June 2023 by Pam Crutti
Thank you so much for stepping in and helping me with my pool service issues. I had a bad issue with another pool company not following up and an unresponsive owner. I so appreciate your prompt response and willingness to see someone out in a timely manner. You customer service is excellent. I highly recommend the BR location! Many thanks, Pam Crutti
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June 2023 by Dewan Dickerson
Not happy with their follow through on maintenance. I was told to send in photos of the calcium build up in the pool tiles. They told me they charge extra to clean the pool tiles. I said “fine” I just want it cleaned! That was over three weeks ago! Still no cleaning of the pool tiles a it’s starting to look grungy. I pay $250 per month for them to clean our pool and this is what I am dealing with! Frustrating!!!!
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June 2023 by Ashley Jesenia
The hispanic girl who came to work with a huge hickey on the left side of her neck who helped me today, June 10th at around 2/2:30pm was extremely rude. I would’ve preferred for the older gentlemen who was there to help me. I came in for chlorine and she saw me struggling to pick up both of the gallons and did not offer to help me, when I came home my partner told me that they always bring the gallons to his truck as a courtesy. This was the first time I went to pick them up and when I asked her where they were she gave me an unpleasant look of annoyance and pointed at them. I apologized and told her this was my first time picking them up that I had no idea they were right next to me.
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June 2023 by Heather Alder-Cutrer
When our repairs on our control board for our Polaris iAqualink that was only a year old were taking too long, our advocates at Pinch A Penny demanded a new unit for us and we got it! Thanks guys, we are shoppers and supporters for the life of our pool! ??
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April 2023 by jon maher
These people were very helpful and nice although I didn't buy anything because they didn't have what I needed.
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April 2023 by James Oubre
It's pretty awful to lie to customers about epa law saying you have to punch holes in your jugs and can't sell them.
