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March 2024 by Devon Davis
Overall a decent experience, they are very picky about the clothes so don't expect every item to be brought. Price offer for clothes are convenient, keeping in mind that their in store prices aren't super expensive, so they won't be giving top dollar. But if you have clothes with no use to you, I'll say going to platos to get maybe 50$ isn't a bad thing. One gripe is that you're only allowed one bucket per person(no bags accepted), and they want them folding and neat. But upon returning you items they didn't buy, they just throw them in your bucket any kind of way. Other than that, there are no big complaints, and I'll be going back.
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March 2024 by Lara Beck
I absolutely love this place! Every time I go, everything is clean, organized, and well-maintained. The staff is friendly, and I can always find exactly what I’m looking for! :)
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March 2024 by Elissa Hernandez
Always clean and nice staff
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February 2024 by Miesha Jefferson
2 stars because the customer service was actually good today but to wait 4 hours just to be low balled on nice clothes…… definitely not worth it.
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January 2024 by Lesha Collins
So I actually went in here last minute looking for a simple outfit for a family gathering and let me tell you! The service I received was outstanding and I found some really good quality items. I was very skeptical due to some of the reviews I had seen on google but after finally making my way to the store the manager on duty I believe his name was paul was very helpful with all my inquiries. Not to mention did you know you get 10% off if you shop at Once Upon A Child before coming!!! Good way to save a few coins $$$$
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December 2023 by Kailani Dshae
I love coming into this store & getting good clothes for affordable prices. Just have to take your time looking. Sold my unwanted clothes & like how you can do a trade for it. Staff are helpful when you call and ask questions
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December 2023 by Caitlin Peredo
Got there early in the morning. Great deals, found a bunch of name brand items for a discounted price. Customer service was excellent!!! Will come again.
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December 2023 by Brandon Wynn
This Plato's Closet is awesome! Customer service was great when I called, then went in person and it was great too! They have all the great brands for great prices too!
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November 2023 by Caitlin P.
Got there early in the morning. Great deals, found a bunch of name brand items for a discounted price. Customer service was excellent!!! Will come again.
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November 2023 by Ariena Mcgill
Worst customer service ever! It was about 5 workers , standing around not doing anything yesterday when my son and I walked in. No one greeted us when we walked in, and when we walked out... it was the same thing. I have been in this store maybe in the last year 3 times and everytime..it's the same atmosphere , I'm really big on customer service and this store is horrible on it. And who ever the owner is should be embarrassed by the employees. I'm sorry but I'm never stepping foot into that rude store again.
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September 2023 by Nikki Longanecker
This is an awesome place, I would love to be able to go shopping for currently trending clothes. Platos Closet has very good customer service. They buy gently worn currently trending clothes, and they contact you whenever they are finished and has fair pricing for your fashionable clothes. They just bought A couple of H&M clothes that I had, even though I didn't want to get rid of them. So if you are looking to sell some of your name brand clothing this is A good place to go to.
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September 2023 by Dianna Rineheart
They or extremely races in there they called me a snowbunny and said all white girls or snow bunnies i told them that it was very offensive and they just laughed and kept saying it. The store is nice but the employees or down right horrible i definitely wont be going back and i wouldn't recommend it either . Just sad it either it needs to hire better people or close all together
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July 2023 by Jacqueline N.
Great place to buy and sell clothes. Friendly staff and are very helpful!Need extra cash, just stop in and sell your clothes. Reasonable too!!
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July 2023 by Kelsey Carpenter
ONE OF THE Worst, Unprofessional, Racist.. Mob looking company! I felt I was walking into a trap house rather than to sell my clothes and then treated differently than everyone in the store because I was white! And. Prior to going to sell my clothes. I made sure to call so that I had everything and the woman that helped, acted as if she never knew me or spoke with me and was plain RUDE. I WILL NEVER GO BACK TO THIS STORE NOR WOULD I RECOMMEND IT. They hate their jobs so much its written all over her face and then I go next door to Once Upone a Child and they had smiles, and were super friendly and I remained the same? W no issues and I received 3x the amount of money from there than Platos Closet. Never again will I walk back into a place like that!
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June 2023 by Brittany Lachute
First time going there, Just left there and picked up 2 shirts and I waited next to the register for my sister to finish checking out and looked down at my shirt and realized there was a stain on it. So I asked if I could return it. Then the young girl at the register charged me for the shirt again, then I asked her why she did that, and she said weren't you buying it I said no I'm returning it then she tells me I can't return it because its clearance( did not know this) or can't get store credit. I hadn't even left the store when i saw the stain. This young black girl so so rude will never go back to this store. The man that helped me when she charged me again was nice tho.