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April 2024 by Karen Fonseca
They didn't get my order right
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April 2024 by Todd Harrington
We visited this place today and was totally shocked at how filthy it is. It's 11 am on Saturday so I know the trash and food particles all over is not from the lunch rush. You can tell the floors haven't been cleaned in several days. We had to clean off a table in order to sit downtown eat and were the only diners in the place. Don't get me started on the bathroom. The toilets were gross and the trashcan was overflowing onto the floor. The health department really needs to pay this place a visit. Shame on the franchise owner and the managers that run it. Totally disgusting.
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March 2024 by Candise Luther
Starting Lane Popeyes, it may take a while to cook the chicken when so many spicy tenders are ordered at one time, but you guys always get my order right and it comes out hot and delicious ???. Thanks for being awesome!!
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March 2024 by Tammy Critney
Placed an online order, pull in drive thru to pick up online order and place additional order. Well I received the additional order when I pulled up to the window and paid for it, but had to pull up an wait for the online order Waited 25 min for online order to be brought out and she said no one told her, I were outside waiting. Pure incompetent for the cashier taking people money and don't see me waiting when cars have to go around me, but she clearly forgot she told me to pull up and wait for the online order! Now the additional order I picked up at the window is cold from waiting the 25 minutes for online order to come out. Don't make no damn sense! Bad customer service.
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March 2024 by David w Brown
We use love popeyes. Then their service went to a trash rating. Prices went sky high and the pieces look like maybe quail size. But I once again am apparently not to smart as I stopped at the one on staring ln in baton rouge, sat at the drive through line for 5 minutes with 2 cars in front of me that never moved. So I parked and went in. Stood there 5 minutes with people walking in behind me with the couple of workers yelling at each other and talking about the customers and finally one pos finally said yaw have a pickup cause we don't take orders in here we are drive through only. What sorry employees and service you have and not just this location. I heard popeyes may be closing stores and not only can I see why but would encourage it. Popeyes as gone to #2
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March 2024 by Chassity Oubre
Order is always right and on time
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March 2024 by Jeff Wells
Order online, pay online.At the drive-thru, tell them you're here.Pick up at the window, drive home, eat.Delicious!
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March 2024 by Wandalyn Thomas
Is one of the worse popeye in Baton Rouge. The workers are ruled, the service is horrible. I order the flounder fish sandwich and was given a small piece of chicken sandwich.
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March 2024 by Veronica Joseph
Extra slow. Told me they were doing draw changes so I waited 15 minutes before placing order then another 7 minutes for my food at the window which was wrong and waited longer for the correct thing
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March 2024 by Pam Anderson
I love the food from Popeye,s. I have been a customer since Al Copeland opened it. I am trying to get a refund for an order that I was charged twice for. Customer service on the Popeye website sent the issue to the Regional franchise. I still have not heard back. It has been over three weeks.
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March 2024 by Lindsay Burns
The food here was nice and fresh. And the young lady who served me, I think her name was Diamond, gave absolutely wonderful customer service. She was nice and patient and I will definitely be coming back to this location on the
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February 2024 by SeanTell Dillon
The food was great, nice and hot. The lobby was clean but there is always something with the employees. How do you have the lobby doors open, you're outside smoking then come and say oh you have to go through the drive thru because the lobby is closed...always something! I would go to another but they're so far away.Parking: It's not a high parking lot but there is space on side and in front.
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February 2024 by Bubbleintrouble Martin
The chicken ? and beans were hot ? and fresh.Parking: There is plenty of free parking.
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February 2024 by Geraldine Carter
Ms diamond is so kind and patient she didn't know nd dropping fresh chicken for me at a late night i have not receive customer service like that in a good while keep up the good
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February 2024 by Deidra Segura
Went to Popeyes on Sat 10 to get lunch on staring lane the service was wonderful everyone was so sweet and food was good .Kid-friendliness: Lovethe energy
