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February 2024 by Nicoletta Franc
Great products and prices. Showroom very well organized. Great team and they always make me feel like I am part of it. Regina is quite the best!!!
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September 2023 by Mallory Virgets
I was having trouble picking out flooring and tile for my home then came across this AMAZING place! It has literally every option available for competitive pricing. They have salesmen to help you which was great for me since I didn’t have a contractor or interior designer for that advice. I worked with Connor and he did an excellent job in all aspects.
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August 2023 by Steve Pastor
Great to work with. Very honest and professional. Excellent prices. Thanks to Patrick for his excellent support.
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March 2023 by Jordan Burks
I went and checked it out. They have a nice gallery of woods, tiles, and countertops
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October 2022 by Helen Dunn
Yes, I like your new store and the show room floor as well as your outstanding employees.Connor Lloyd has been on top of my style in flooring understanding my needs.An hour ago a question air came on my google screen and it would not let me hit all five stars sorry did not know how to correct my mistake.Yall do deserve and Connor also yall good job in helping me find the floor I need.SincerelyHelen Dunn
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June 2022 by Amy Berryhill
Pro Source is the best place to get your flooring....period! Whatever you do, stay AWAY from people across the road! If you have a problem with your order such as broken tile, wrong product, too much or too little ordered for a particular room,, Pro Source RESPECTFULLY works with you to make it right.I made the mistake of using the company across the road, had discrepancies with my order that I didn't catch when i placed the order, and when I went in to explain this to them the OWNER gave me a difficult time about switching product out, BELITTLED me, SCREAMED at me to get out of the store, called me names( said I was being childish) all after taking THOUSANDS of dollars from me!So if you've never built a house or done a major remodel,and are torn between ProSource and wholesalers, go with PROSOURCE!
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March 2022 by Daniel Henderson
Went to drop off a sample today. Still waiting on a response. Otherwise very nice facility and staff.
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March 2022 by N J Bruce
Tamara extremely accommodating and manager, Michael very warm and welcoming.
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March 2022 by Marilyn Russo
If I could leave a negative 5, I would. I had the unfortunate experience of using Prosource designer for custom window treatments across my 10 windows in den and kitchen. The process started last April 2021. The custom roman shades are mis-shaped, too small-don't cover the windows, as wavy as Waikiki Beach on the sides and Pontchartrain Beach across the tops and bottoms, literally have holes and sun shines through where the cords are tacked to the shade. This is after waiting months and months for installation. My card was charged for the balance of payment after these things were installed without my consent - I wanted to withhold final payment until I was satisfied. It is January 2022 and I am definitely not satisfied nor has he returned to 'fix' the roman shades as he promised after looking at them with me and agreeing they are horrible - this is after repeated attempts. As of today, I called the Baton Rouge Prosource store manager for help. I am so disgusted; I just want a refund and these things taken out of my house. I will update my post with the facts after the manager handles. For now, buyer beware.UPDATE: I did call the Baton Rouge Prosource store manager and invited him to my house to discuss my issues. He was prompt, polite, listened to me, assessed the problem, promised to look into the problem and get back to me. Later same day, he got back to me with a total resolution to my satisfaction. Everything was cleared up by the next business day. My bad that I did not think to call the store manager earlier. He assessed the situation and gave me a fast resolution. Store Manager gets a 5-star review! I would do business with his business.
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February 2022 by Rick M.
UPDATE: I was not expecting anything to come of talking to the manager, but I decided to try it anyway. I did call the Baton Rouge Prosource store manager and invited him to my house to discuss my issues. He was prompt, polite, listened to me, assessed the problem, promised to look into the problem and get back to me. Later same day, he got back to me with a total resolution to my satisfaction. Everything was cleared up by the next business day. My bad that I did not think to call the store manager earlier. He assessed the situation and gave me a fast resolution. Store Manager gets a 5-star review! I would do business with his business.
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January 2022 by Craig Winchell
We purchased wood flooring from ProSource that needed to be replaced due to a manufacturer's defect. Mike Price with ProSource went above and beyond to help us get new floors at no cost to us. It was a long process to get what we needed from the manufacturer, but Mike couldn't have been nicer or more helpful. We are thrilled with our new floors and highly recommend ProSource and the personal service we received from Mike.
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December 2021 by Carlyn Elenbaas
I was referred to ProSource to update my master bathroom. I had a great experience with Connor Lloyd. Conner was exactly the person I needed to help me make decisions. He was extremely knowledgeable about the products and very helpful in helping me choose what would work best in my bathroom. If you are an indecisive person like me, don’t hesitate to work with Connor.
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November 2021 by Carlyn E.
I was referred to ProSource to update my master bathroom. I had a great experience with Connor Lloyd. Connor was exactly the person I needed to help me. He was very knowledgeable about the products and helpful when making decisions of what works best in my bathroom. Don't hesitate to ask for Connor if you are an indecisive person like me. The reviews I have read prior to mine have issues with the products ordered from ProSource. I have just ordered my products and have not received them yet so I cannot give a review about that...so, stay tuned.
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November 2021 by Rebecca Bourg
Just want to share the outstanding experience we have had and give a special shout out to Conner Lloyd. Conner just started recently working with us and he has gone out of his way to go over and above the call of duty on multiple occasions. His attention to detail and prompt response time is unbelievable in the busy world we live in. We are greatly appreciative!
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July 2021 by Simply Intricate Designs LLC
They have an amazing selection. The staff is very helpful!
