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December 2023 by jason davis
Arena needs work, and seats are super tight. Watched hockey game and refs wouldn't let them fight or anything. Not very much excitement.
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November 2023 by Dana Castaneda
Went here to see rock concert (Godsmack) in Sept 23'. Line to get in was LONG and halfway there we were told we couldn't bring our bag in so we had to walk to our car which was parked a mile and a half away at a paid parking lot. Then walk all the way back. Then i couldn't get the tickets to come up in the Ticketmaster app so I had to go to the ticket counter to get a ticket printed. Lady at counter was busy on her cell phone and asked the questions to find my ticket in the system and while I am still explaining my answers she already had what she needed and was printing them but said nothing and went back to her phone! So then I had to go through security again....made it in and was thirsty as hell. Went to drink counter and paid $6 for a coke that had to be poured into a plastic cup. No ice no lid so everyone was spilling there drinks all over. We had general admission tickets so we go to get our spot as close to the stage as possible and the area closest to the stage is fenced off. There was a security guard that informed us that while our tickets are GA we still had to go back out to the main hall to a table to get arm bands for the standing area! The paper ticket I had worked out better for this part of the process, but my friend had to go through more steps to prove her ticket was GA to get her arm band! Finally got in to our spot and rocked out to a badass concert!
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November 2023 by Google user
Went here to see rock concert (Godsmack) in Sept 23'. Line to get in was LONG and halfway there we were told we couldn't bring our bag in so we had to walk to our car which was parked a mile and a half away at a paid parking lot. Then walk all the way back. Then i couldn't get the tickets to come up in the Ticketmaster app so I had to go to the ticket counter to get a ticket printed. Lady at counter was busy on her cell phone and asked the questions to find my ticket in the system and while I am still explaining my answers she already had what she needed and was printing them but said nothing and went back to her phone! So then I had to go through security again....made it in and was thirsty as hell. Went to drink counter and paid $6 for a coke that had to be poured into a plastic cup. No ice no lid so everyone was spilling there drinks all over. We had general admission tickets so we go to get our spot as close to the stage as possible and the area closest to the stage is fenced off. There was a security guard that informed us that while our tickets are GA we still had to go back out to the main hall to a table to get arm bands for the standing area! The paper ticket I had worked out better for this part of the process, but my friend had to go through more steps to prove her ticket was GA to get her arm band! Finally got in to our spot and rocked out to a badass concert!
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November 2023 by Cheryl Castello
Horrible most unorganized process you are charged a facility fee but you have to stand in two different lines to get in one to get a wristband then one to get in for a cheer competition that I missed seeing my grandchild because I was in line and then could not see anything because it was in open room with only chairs that did no good to be able to see. So many angry people in line this is why people go out of town for events. No kinda of order what so ever waste of money and these parents spend a lot of money for these events. Very disappointing!!!!!!!!!
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November 2023 by Kimberly D.
We went to another hockey game and as always the ambiance is fresh and clean! The service is amazing even when very crowded. The food is great but this time we ate before we got to the game. But better believe he got some popcorn while there.
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November 2023 by Alaina D.
I went for a hockey game, and this venue was perfect! It is right in downtown BR with plenty of parking nearby (both paid and free) and tons of restaurants to go to before or after any event you attend in the river center.I've been to the river center on so many occasions so I couldn't believe that they turned part of this into a hockey rink! There were concessions, apparel sites, clean bathrooms and comfortable seats. I wish the concessions were better, but they did offer beer, alcohol, wine. They were pricey but I liked how the option was available. Everything was super clean. From the seats to the bathrooms to the entrances, I was very impressed that I didn't see trash anywhere. I also like how the surround system was working, and it seemed that there were no problems with anything throughout the entire night. I come to the river center all the time and will be back for any event!!
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October 2023 by Bubbleintrouble Martin
Prices are a bit pricey. Not enough security working for concerts and shows.
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September 2023 by chelsie jacobs
DO NOT PURCHASE ANY TYPE OF "VIP" TICKETS FROM THIS VENUE DIRECTLY!They scammed us and a whole lot of other people out of a lot of money!We purchase pre-show vip ticked under the pretense we would be allowed in early ahead of the rest of the concert-goers, but that was not the case. Our tickets were only good to get into a room after we got in with the rest of General admission and provided 2 free drinks and the tvs in the room weren't even playing the concert, they were playing a football game!We didn't even to get to attend the event because we were not prepared to stand in the heat with NO ACCESS to WATER, and my sister passed out from heat exhaustion and had to be transported to the hospital to a concussion and stitches on her head from the fall.The employees are the nastiest, most hateful people I've ever had to encounter.BRADDIS IM TALKIN TO YOU!!!I will never be back to the River Center idc if Jesus Christ himself comes back and I encourage everyone else to do the same!
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August 2023 by KJ Miller
Nice venue. Need a little more spacing between seats. Bar was a tad low budget. Enjoyed the Desi Banks Show. The seats closest to the stage were folding chairs….that’s very low budget. I still enjoyed the show.
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August 2023 by Leigh Fava
I was at the River Center on August 7th for the season tickets seat selection event for the Baton Rouge zydeco hockey team. The entire process was mismanaged, culminating with us standing in line for over an hour, outside in 100° Temps. If the games are mismanaged at this level, I likely will not be renewing my season tickets next year. What a debacle, and what blatant disregard for the comfort and safety of their patrons.
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May 2023 by Britney Leon
This place is horrible. Never again will I go to an event there. The seats are extra small, it’s not clean, the staff are all rude and just mean! Never again.
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May 2023 by Jennifer Rains
The concert was fun. We saw three days grace, ages to new, and shine down. Shine downs part was just too loud all around we left early because of it. Also there was only one bathroom for women and one for me. The rest were blocked off in assuming. The line was really really long but the attendant kept it moving smoothly. Great experience other than those 2 things.
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May 2023 by Michael Burnitt
Great Concert. Nice facilities. Great staff.
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May 2023 by Justin
Went catch Shinedown.The venue was clean.However, much of the drink staff appeared to be under the influence of substances. They also had serious issues processing payments, which increased wait times quite a bit. Management needs to step up.
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April 2023 by Katy Elliott
Somebody at the top needs to go to other convention centers and see how volleyball tournaments are ran and implement it here! We had to be here at 7am but they don’t start selling coffee until after 9am!?! Also no breakfast options…And they have little to no food for sale in here for us to feed our athletes. Out of pizza, out of wraps, no creamer for the coffee when they do finally start to serve it and the prices are outrageous!! $5 for a bottle of water! I’ve never been to a tournament before where they don’t let you bring your own water in!! Let us bring food in if you’re not going to serve enough! And if you buy a $5 water in here and walk outside with it they won’t let you back in with it. Also no TP in the bathrooms when we got here. Just poorly ran!
