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January 2024 by Gavin Lemonds
I bought a new Mustang a few weeks back and waited to write a review so I could give an honest one. Christian my salesman was the best. Very honest and upfront. I never felt pressured during the process. I also worked with Joe in finance and could say the same about him. I will definitely be looking for them the next time I buy a car.
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January 2024 by Eric Grimmer
Stopped by to check out the Corsair and Aviator with my wife. Both beautiful vehicles and definitely up to the Lincoln quality, standards, and luxury. The salesman we worked with was Jason, he was super knowledgeable, not only about the Lincoln vehicles we looked at but also about the process we need to follow once we are closer to the end of our lease. On the test drive he was knowledgeable with what we drove up in and was able to offer some very good comparisons of features between both. He was very good with pointing out pros and cons of each vehicle as they would fit into OUR lives and needs. It was a great experience. We definitely want to give Jason and Robinson Brothers a shot at earning our business when the time comes in the May timeframe.
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January 2024 by Tyler O'Quinn
My experience with Robinson Brothers was excellent. My vehicle had a "coolant over temp" issue, which kicked the check engine light on. Despite waiting 10 business days (because of Christmas and other cars in front of mine), they identified the problem, had parts on hand, and got my car back on the road.My service advisor (Megan) was great at returning my calls and keeping me posted on when my car was expected to be ready and called to gather more information for the technician. Super thankful for the RB Ford Service Department team at this important time of year.
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November 2023 by Bella Benham
My service advisor at Ford was Kandace and she absolutely is wonderful. She kept me informed for the duration of my vehicle being there on where I was in line to have my inspection sticker done with the technician. She has a great personality and a great smile! I will definitely recommend her to other customers as well!
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November 2023 by Stacie Scott
The experience with service has been exceptional. From me calling to get a appointment to walking into to bring my car in. Nick Borne was my advisor, he was attentive and gave me the information I needed, he listened to my concerns and made me feel comfortable about leaving my car for repairs. Everyone was nice and helpful. I’ll never use another dealership I will always come back to Robinson ford in Baton Rouge for my 2020 ford mustang. I wish I could give 10 stars
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October 2023 by Gage Browning
Place is pretty awesome. Address all my concerns. Handled the warranty people. Gave me timely updates. My advisor was Noel, amazing person. Had a great technician. Couldn't complain. Thanks everyone!
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September 2023 by Gerson M.
Tried to get maintenance done and they want to give me an appointment for it for nearly a month, In a month my car would stop running.
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September 2023 by Alysia Gatlin
Great customer service. This is my 4th vehicle purchase from Kaleb, wonderful salesman. Everyone is always extremely helpful and goes above and beyond to make sure my transaction is seem less.
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August 2023 by Victoria Domangue
My entire experience was perfect! Everyone we encountered was so friendly and ensured we had the best experience. We purchased a new Lincoln Navigator and our salesman Kyle was the best. He was friendly, down to earth, professional, knowledgeable and quick to respond. Additionally, the finance team was quick with explaining our different options and was not pushy at trying to sell something that is unnecessary or something we didn’t want. This experience was the best experience I’ve had purchasing a vehicle. We will be returning customers; you can truly tell they care about their customers and want to demonstrate the highest level of customer service. I highly recommend this dealership and Kyle as a salesman.
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August 2023 by Prece Ellzey
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie Lee had the perfect used car for me, listened to my needs/concerns and did their best to accommodate. Very grateful for the experience and highly recommend. 10/10
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August 2023 by Keith Neely
I had a great low pressure used vehicle buying experience. Jason King as well as everyone on staff showed very impressive professionalism. All the vehicle choices were clean, well maintained and the prices were more than reasonable. I’m guessing continued services at Robinson Brothers will follow the same excellence.
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August 2023 by Arthur Ewing
Remote Service Appointment - They Come to You.Making the service appointment couldn't have been easier. The Scheduler reached out via text to inform me that I was eligible for remote service, which meant they come to me. I didn't have to make the trip to the dealership and arrange transportation or possibly wait for hours. The Scheduler confirmed the date/time/location the day before via text, and the Service Tech called ahead on the day of the appointment to confirm the time and location. Even better, the tech was able to arrive early for the appointment (after confirming my availability), which saved me time. The Service Tech was courteous and efficient. Small town service from a big city dealership. Extremely well executed. Would highly recommend.
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July 2023 by Shaprece E.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie Lee had the perfect used car for me, listened to my needs/concerns and did their best to accommodate. Very grateful for the experience and highly recommend. 10/10
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July 2023 by jwb ii
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs.
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June 2023 by Kevin L
Best purchase experience ever. Salesman (Jackson) did an excellent job working with me on buying a new truck. I drove from over 3hrs away to buy here and began the process on the phone. He was easy to work with and walked me through each step. The finance team did a great job of explaining all my options and made everything go as smoothly as possible. I will definitely look to Robinson Brothers Ford for any future vehicle needs. They have a huge selection of both new & used vehicles. They also have a canopy over a section of their lot to allow shopping in bad weather. That's a plus on hot or rainy days.