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February 2024 by Emma Ratermann
Absolutely horrible and rude to their customers wouldn’t go there at all
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December 2022 by Corey Wiggins
Very friendly and inviting staff . Brought a couple of Nice and authentic pieces of jewelry here ..! Definitely worth the time stopping by for your significant other .!
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December 2022 by April Tillman
Jewelry is VERY CHEAP looking and not of good quality. Their gold is not real gold.
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October 2022 by Danny Perez
Very good customer service I give them 5 ?
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December 2021 by Lane Roberson
Poor poor jewelry store. I took my soon to be brother in law in to get my sister her engagement ring. Paid for it they told us to come back tomorrow because it had to be re sized. (No problem there) he goes back the next day. And they gave him the wrong ring. Completely. It’s Christmas Day. And it’s a plastic ring.
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August 2021 by Laurene Hutchinson
Agree with another post about cheap jewelry and not being what they say. Bought a chain...it broke within a month. They said there was nothing they could do. Didn't offer store credit or anything. Went to sell it for scrap at a gold dealer and it was not the 10k gold they said it was. Total ripoff.
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April 2021 by Marshall Chandler
Jewelry isn’t what they say it is. Jeweler hurries up sale and rolls up receipt in bag so you can’t see the no refunds label. Jewelry is plated and they are saying it’s gold. Bad business I wouldn’t recommend going there it’s a ripoff.
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April 2021 by Siyar
Beautiful jewelry amazing customer service and great deals! What more can you ask for!
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April 2021 by jacob herring
BOUGHT A RING FOR MY MOM AND WENT BACK TO UPGARDE IT TO A BIGGER CENTER STONE AND IT WAS SUCH A EASY PROCESS GOT A GREAT DEAL THANKS TO THE SALESPEOPLE AT ROYAL JEWELERS!
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April 2021 by Aziz Ahmed
Best service and prices in louisiana my wife was so happy with the diamond ring
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April 2021 by Unique Music
Tailored and extremely great customer service. Would recommend to anyone because of their great prices!
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January 2021 by Theresa Austin
The customer service was A1!
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September 2020 by Amanda M.
Went in and they told me an engagement ring and band as a set was 900.00 and the extra band was 250.00. I specifically asked her if it was solid rose gold and she fed me this story about it being yellow gold natural and having to be dipped in rhodium for its color to come back if it faded. I explained point blank, I don't want rose gold plated. I know you take 75% yellow gold and melt with 25% copper to make solid rose gold metal and then pour in a mold. I know if it is plated it will wear off and you have to come in and have it re dipped like her son explained to me the day before. I told him, no I don't want Gold plaited even if only 300 for the set (her son priced me the day before for a plated set). I would rather pay more and have it solid. I went ahead and bought it because I made my point I didn't want plated and I would be able to tell when it wore off. She rung it up the first time and charged me the right price. Then she said she said she forgot to add the band, didn't ring it up right and then charged another 250.00 for the band(that was supposed to come in a set for 900.00). When I got to looking at the bill she charged me 900 for the engagement ring. 250.00 for the extra band and then charged me 250.00 for the band that was supposed to be in the set with the engagement ring. So over charged me 250.00 for the band that she originally told me was 900.00 for the set. So fast forward 3-4 weeks, band wears off and yep, rose gold plated. It completely wore off and was yellow gold. I went back and told her she charged me for the ring that was supposed to be in the set and on top of it sold me a plated rose gold band and not solid like I specifically told her I wanted and it was not solid rose gold. (I even went to her husband right before buying the set and told him what she said he said She meant rhodium repiping and if she said it was not plated then it's not. She has no reason to lie, she's a millionaire). She then tried to tell me there was no such thing as solid rose gold well I am not stupid because anyone will tell you you melt it down as 75%yellow and 25% copper to make a solid metal. I watched my daddy make jewelry for years before he passed away. She tried to tell me she could get me a rose gold band (like she should have sold me to begin with) but there would be an up charged. Lol. No you take bacK the ring you lied about, scamming me that it was rose gold but in fact it was a plated band that was supposed to come with the ring. I took it to another jeweler and they laughed and told me it wasn't a set to begin with because it didn't match at all. Not only was the gold not matching but the diamonds didn't match. He told me it would come wrapped together and showed me an example of the sticker wrapped around both rings. I told him yes it was wrapped together. He said then she should have sold that to me as a set for the 900.00 and shouldn't have charged 250.00 extra for the band but it didn't come as a set to them. They put it together as set themselves and marketed it as a set. He then continued to tell me he knew exactly where I got it from and that I should go to them and tell them they need to credit back the money for that band and replace it with a SOLID ROSE GOLD band for customer satisfaction. I told him I tried, he said I would take it to court because you got scammed. I tried my best to get it fixed but they refused to so now they can pay me my money back and on top of it pay my court cost too. They also ring their stuff up under a different name with the loan company so I will be calling them too and letting them know. They could have easily righted their wrong in trying to sell me a rose gold plated band and trying to charge me for it. 250.00 for a rose gold plated Band. The first guy was honest with me the day before. I'm glad I record conversations with my phone.
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June 2020 by Neeta Ghimire
Best one in Town !! I recommend it to everyone !
