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November 2023 by MR.HUNGRY Ahmed
Very bad
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August 2023 by Dee B.
Pump was out of paper for a receipt. Pressed the Attendant button a few times but no one responded so I called the store to let them know the pump was out of paper. I let it ring a really long time but no one picked up. I've always had a good experience at this store previously.
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March 2023 by C Roberts
Brought my vehicle in for a tire repair. I watched the technician work on my vehicle. He was through, doing quality checks after completing the repair. In addition, got a quality manager to review the work. You don't find that level of detail at many tire shops. Great Job
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March 2023 by Latasha C.
I ordered a cake on Tuesday for my son bday on today. Came today to pick up the cake and they didn't have no cake ready, tried talking to bakery manager which they make you wait so long. Never happened. I will never order anything else from Sam's. Big disappointment
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March 2023 by Dewana W.
My boss owns a convenience store and spends at least $5000.00 ever two weeks or so at Sam's Club.He asked me to ride with him to buy cheese and nachos.. when I walked out the door ( after being checked twice) Some men followed me out , screaming at me ( a women) that I stole their Stuff. One man tried to take my cart in front of employees.. I told him with receipt in hand to take his hands off my cart and handed my receipt to an employee who couldn't read it.. This went on for 15 mins before other employees and my Boss come & took my cart and receipt back inside to check me again. I spent 305.28 cents on cheese alone.. once they scanned a can of cheese, surprise, I payed for everything on that cart.. one employee said sorry , but nothing was said to the men who called me a common thief and tried to take my cart.. I will never shop at that store as long as I live . Not only was it embarrassing, but instead of checking my cart over and over, maybe they should have checked theirs or at a minimum said something when Men go after a woman standing in front of the exit door.. Lucky for me standing my ground is not a problem,but I'm sure it would scare some women half to death.. Ladies beware!!
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October 2022 by Vicki Terry
Out of the tires I needed. Said they could order the tires for me. I'm wondering why if they were out stock why they weren't ordered?
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September 2022 by Carl Bass
Lots of people there pretty easy in and out
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September 2022 by Meow M.
Sam's club at Baton Rouge, LA. The store is okay. The food counter/deli/pizza place is such a low standard, and should not have business! Another post shared their experience about a 6:40 pm Saturday visit, and they were told no whole pizza would be made or sold. My experience was opposite. We went there at 6:40pm Thursday - for the first time to buy food there - we were told they could do whole pizza. The white guy in his 40/50s was inept at his job. After 10 minutes wait, he said the oven hadnt been turned on. I said did you just start cooking it? I wanted to make sure he's doing the job this time. He didn't apologize or anything, just said wait for a few more minutes it'd be ready. After another 10 minutes, the same issue happened. Then they said they could refund me. I said what about my time? I said that because I was so appalled that no one apologized or felt sorry - I had a 5 yo who'd been waiting with me. Then the manager was asked to intervene. He explained, as if that would justify. They just wanted their fault to be paid off by their customers. If the reason for their indifference/ not caring was because they couldn't make profits and didn't get paid much, they should move to do some other busInes. That'd be good for everyone.
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July 2022 by Heaven R.
Honestly they treat their workers like crap. That's really all I have to say. Do you really wanna be buying your products at a place that has no respect for its employees?? Try Costco instead!!!
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March 2022 by C. M. Farr
I would give this Sam's Club Tire Service a negative value if I could. The absolute worst tire service anywhere. This Sam's tire department staffs the laziest, most dishonest, employees anywhere. This Club would not honor the tire rotation and wheel balance warranty purchased at the time of the original tire sale. I was told that my tires were too old, had low tread left, and were dry-rotted. This was a total and complete lie. I left this Sam's and drove straight over to the Denham Springs Sam's Club and they had no problem whatsoever rotating and balancing my tires. The tire manager told me there was nothing wrong with my tires, and they were still in good shape. I tried to call the manager at the North Mall Sam's Club to complain to him. He never returned my phone calls. I called the main office at the national level of Sam's and filed a complaint. The national office tried to call the local manager and could not get a return phone call. Due to the total lack of customer service, I gave up my Sam's Club membership. I work hard for my money. It spends just as well at other vendors. I will never accept being lied to and disrespected as a customer where my money helps keep the doors open and people employed.
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January 2022 by Leslie B.
We love Sam's! We get all of our fresh produce here and I am very picky about my produce. They have a great selection and it's usually very fresh. Love the larger quantities of everything at Sam's. They also have the best rotisserie chickens. Thanks Sam's!
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December 2021 by Milly N.
I've been a Sam's Club member for almost a year now and have visited this location many times. I'm not 100% thrilled with it but it has its pros. I do love the value for your money and the cafe area. It has super cheap and absolutely delicious food. My sons love the pizza especially. All of Sam's has really high quality products. The seasonal stuff always catches my eye. What I don't love is there is no sense of consistency with the selection of products. Maybe it's due to supply chain issues, I don't know but sometimes they carry things and sometimes they don't. Specifically the CORE water cases. I always buy a few cases at a time and when I come back in a week or so there's not even a spot for them. Also the lines, even self checkout are always ridiculous. I will continue to visit but just keep those things in mind! Oh & the croissants from the bakery are the best ever. Even better than Rouses.
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November 2021 by Cassandra Whitty
Get my gas
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November 2021 by Genevieve F.
I was here for a pickup order but apparently their queue had issues because I saw people that came after me getting waited on first. On the flip side the employees were really nice, except they were harried from being so busy,
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November 2021 by Michelle R.
I was here for a pickup order but apparently their queue had issues because I saw people that came after me getting waited on first. On the flip side the employees were really nice, except they were harried from being so busy,
