-
October 2023 by Ronnie Stewart
Awesome job, very helpful and easy to work with!!!!
-
September 2023 by Oguzcan Diktas
The worst insurance agent I've ever had. As soon as I moved from Pennsylvania to Louisiana, I got with them to transfer my insurance policy. Getting my insurance transferred to Louisiana took them like 6 months. In the meantime, I added another car to my policy. However, there were a lot of things that got messed up. Apparently they opened up another policy under my name, so I had to pay for two different policies until they rewrite it for Louisiana. Several times I called them to fix this, but they said they were working on it. I talked to everyone in the office including the office manager. They said they were working on my case. I told them one day this is enough, I want my policies all together, and I'm paying extra for them. Then they said they'd combine the policies. Two weeks later I received a letter from DMV saying that my policy was canceled for 5 days. When I called, they said the policy was canceled because they had to combine two. And one of the payment dates was different than the other. So They canceled it and waited 5 days to combine the policy. When I went to the office to talk to them they said we called you about this. No one called me about this situation they called me for the payment and I told them you have my credit card on file. But no one explained this situation. When I asked them they tried to tell me it was my fault. Their attitude was really rude and aggressive. The team was unprofessional, especially the office manager. Due to this, I had to pay over 130 dollars in penalties to DMV for not having insurance for 5 days. I had no problem with State Farm in Pennsylvania. So I called different State Farm agents to switch my policy. Whenever they checked my account, they said it was messed up. They said whoever you worked with messed this policy up. It might take a while to fix it. Because of that, I canceled my State Farm insurance with them right away and I’m working with a different company now. It was easy and no headache. There's no way I'd recommend this agent to anyone.
-
September 2023 by Hanim Ecem Diktas
The worst insurance agent we have ever had. I would not recommend this to anyone.
-
September 2023 by Frederick Robins
Christina gives the best service it was such pleasure to work with with her please ask for Christina
-
July 2023 by Cheyenne Smith
Debra with Scott Johnson was such an amazing help! She helped me get the information that I needed and walked me through what I needed to do and how to do it. She was such a wonderful lady.
-
May 2023 by Abbagayle T
I called to get some answers on a few questions I had and Christina T. really helped me out. She is very personable, easy to talk to and took the time to help me understand what I needed to know. I’m glad to say I had a wonderful experience
-
May 2023 by Abby Yarbrough
I called to get some answers on a few questions I had and Christina T. really helped me out. She is very personable, easy to talk to and took the time to help me understand what I needed to know. I’m glad to say I had a wonderful experience
-
May 2023 by robbie henderson
Christina teekel was very helpful when I was inquiring about a home owners policy. She was happy to answer all my questions and got back with me quickly with my quote. She was very personable and over all it was a positive experience.
-
October 2022 by Gayle Cutrer
I DON'T SEE MY ID. CARD, my cards came the next day with my new policy with no problems. Ģreat place to take. Care of all your needs
-
July 2022 by keioshia Alexander
I had an excellent experience with Krista McDonald at State Farm. She was very pleasant and patient with me. I had a lot of questions and she was able to give me clarity. She has fantastic customer service.
-
June 2022 by David Farris
I had a great experience dealing with State Farm on obtaining some insurance assistance with the team they have here! Krista McDonald in customer service was wonderful with guiding me through the steps I needed to take to help get the help I needed. Very helpful, clear communication, & was very polite through the process. She provided me with the contact information of one of the agents there & they guided me through this decision I needed to make. Props to the team over there! I will definitely be bringing my business back.
-
June 2022 by Maegan Taylor
Krista is great to work with!! We have had an amazing experience with her! She answered any questions I had with ease. She seems very knowledgeable of all policies. Extremely personable. Highly recommend using Krista for your insurance needs!
-
June 2022 by jamie bank
Great Service, Great Company. I received amazing help from an employee named Krista. She was extremely helpful with all of my inquires and insurance needs. I will be recommending all of my family and friends to this company thanks to great customer support I received. Thank you!!!!!!
-
June 2022 by Orlando Station
Ms.Krista helped me tremendously! She was able to answer every question and/or concern that I had about my new policy. She was very Professional and knowledgeable of what State Farm had to offer! I look forward to sending my colleagues your way Ms. Krista! Thank you Kindly!
-
June 2022 by Travis Johnson
I called to inquire about policies and rates. I spoke to Krista and she gave me a tremendous amount of information to better assist me with my insurance needs. I would highly recommend any interested customers seek her out for all their needs.
