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September 2025 by John Desselle
Stephan Smith was an awesome salesman. New to this location, but his 4 years of experience with sleepnumber shone today. He was very knowledgeable and guided us through the many decisions we made today. He made this a very joyful experience.
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July 2025 by Kerry Goff
Maggie at the Baton Rouge store is incredible. She ensures quick follow up, very confident and knowledgeable. She looked into an online issue and helped solve it. Way over and beyond customer service. No more online for me. Always Maggie!
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July 2025 by John Norwood
Great Customer Service!
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July 2025 by Julia Roussel
CJ was amazing!
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May 2025 by Jt Fare
I am extremely grateful and happy with my experience with Maggie during the entire process, and will recommend her definitely.
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May 2025 by Jane G.
Ashley did a great job showing me different types of mattresses..very knowledgeable. I settled on a Phoenix setup. Great customer service!!
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May 2025 by Battle Pigeon
Maggie was awesome and helped me take care of all of my needs! She also made sure to give me the warranty card to make sure I could address any concers I had
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April 2025 by Susan Breaux
Friendly salesman, Sherron, found us all the available discounts and explained the different mattresses in detail. Great experience.
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April 2025 by Patti Jones
Sherron Henderson, my sales agent has been very helpful and courteous. He contacted me to assure my experience with my new sleep # bed has been excellent, as expected. He also encourages me to do the rewards exercises to get points to get the pillows I set my eyes on. Thanks Sherron.
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April 2025 by Katherine Lejeune
We purchased our Sleep Number a year ago from the Baton Rouge Bluebonnet location, and our salesman, Sherron Henderson, was the absolute best! I had been a Tempur-Pedic customer for 20 years (2 mattresses purchased), but began to have issues with back pain from an injury, and was unable to sleep without discomfort, so we thought we would give Sleep Number a try. I was highly skeptical about switching brands, but was willing to do so if my pain was alleviated.
Sherron knew that, based on my years with of sleeping on memory foam, the M7 would be the perfect option for me. He patiently let me try every mattress in the store (and patiently listened to me doubting I would love anything as much as my Tempur-Pedic), only to discover that he was absolutely right! We opted for the adjustable, split base to go along with the M7.
From the very first night on the Sleep Number, I was able to sleep through the night without constantly shifting to try and ease my back discomfort, and I awoke with zero back pain for the first time in nearly 3 years. That has continued over the last year, and I went from thinking that job stress was causing me to constantly feel exhausted, to realizing that I just hadn't slept a full night in years until Sleep Number entered my life.
I'm so thankful for Sherron's expertise, the wonderful customer service from the store and the installers, and for my Sleep Number mattress! I would give it way more than 5 stars! Life changing!! Best investment I've ever made!
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April 2025 by Jonathan Pascalin
Choosing sleep number was hands down one of the best decisions I made. This bed is leaps and bounds ahead of every bed I’ve owned and others I’ve tried. The in store experience was pressure free and delightful thanks to our salesman and advisor Sherron. He was knowledgeable, helpful, and very patient as we took much of his time trying many different models. He was always courteous and offered many different solutions for us.
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March 2025 by roadrunnermaniac1910
My experience with the store salesman was wonderful my experience with corporate and Sleep Number in general was absolutely horrible
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September 2024 by Lee Bledsoe
Kevin was great, helped out a poor college student with a great deal
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July 2024 by Nathan Beard
Been back and forth now with Sleep Number trying to fix the problem of them selling a not full sized queen mattress to me, but they didn't want to offer me a full refund (which I'm in my 100 day window) but the furniture I got for it is not so..... I'm stuck. At least it's comfortable.
Just know if you buy a Queen mattress from them, there's a good chance it's not a full size mattress. Both my current one, and the one they tried to replace it with were both 58inches wide.
Frustrating, but definitely a first world problem.
Just no interest in doing future business with a company that won't help fix a problem that's happening from their end.....
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June 2024 by BellaMaggs
Buyer Beware! My bed is less than 2 years old and needs a new air chamber because it no longer holds air. It has a 1 to 15 year warranty, so do not be deceived that you have a 15-year warranty. The way this 1 to 15 year warranty works is it only warranties the bed 100% for 1 year, years 2 to 15 are warrantied at a prorated price. So now at just about 7 months beyond my first year, my cost for the $400+ part is $100+. Then, to add insult to injury, they are charging me shipping for the replacement part. I recently purchased a pillow from them and got free delivery, and they can't ship the replacement for a defective part for free?!?! That is crazy to me! This incident spooked me so bad that I inquired about purchasing an extended warranty, and they do not offer one. Very disappointing and will warn everyone to NEVER purchase a Sleep Number bed.
