Soma, located in the Mall of Louisiana in Baton Rouge, LA, is highly praised for its excellent customer service and welcoming environment. Customers consistently mention the friendly and helpful staff, particularly highlighting Madina and Chriss for their exceptional assistance. Madina is described as kind, personable, and knowledgeable, making shopping easy and comfortable. She is especially appreciated for her ability to find the perfect fit, whether for everyday wear, post-mastectomy needs, or maternity bras. Customers note that Madina tailors her care to individual needs and helps them feel confident and comfortable in their undergarments. Chriss also receives praise for her patience and courtesy, providing outstanding service that customers feel is rare and valuable. Multiple shoppers have had life-changing experiences thanks to the attentive staff, especially during special situations like pregnancy or recovery from illness. Overall, the store offers a positive shopping experience, with staff going above and beyond to help customers find the right bras and feel good in their choices. This location is seen as a store where customers can find not just quality products but also genuine, caring service that makes them feel valued and beautiful.
I always have a great experience here. This time my sales associate was Madina and she’s very personable and did a great job helping me feel comfortable and finding everything that suited my size and style
January 2025
Medina is AMAZING! She is always so kind and KNOWS exactly what you need! I appreciate her making all of my SOMA shopping so easy.
January 2024
Love this location. I come here for all of my bras, pajamas, and underwear. Can’t beat the sales and customer service. The workers are always happy to help with fittings and finding the perfect fit.
