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November 2023 by Haley Nobles
Don't go here if you want to have correct prices given or measured correctly. I was measured once and she just kept throwing bras at me. She told me it's because I lost weight and have extra skin. When I watched a YouTube video for 5 minutes, perfect match. Your staff needs training. It took me 5 minutes.
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April 2023 by Hailey Marquardt
VERY nice ladies working here, everyone greeted me and were ready to help.Although, I was disappointed that she told me the center of the bra doesn't sit flush because "the rib cage goes in"? It was the wrong size (32 DD) Soma just don't sell petites or 28 bands in a G cup, so she tried to give me the closest size bra to try on. Though I must say I loved the quality of the bras.Overall I wished Soma had a wider variety of sizes. I intended to buy a few bras and left empty-handed. VS was same way ??♀️.
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January 2023 by Laura Benham
Customer Service is very helpful in finding the right size bra's.
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December 2022 by Brent Loupe
Its been a while ago I first rated Soma, Baton Rouge. I have shopped there almost every Christmas. Today, customer service is almost non-existent in retail stores. Well, not at Soma. I was once again greeted with a smile and was offered help. I was quick with my decisions, I was not over sold, it was genuine help and I left feeling completely satisfied. One lady, I think she may be the manager, I just can't remember her name recognized me and also greeted me with a smile. That is why I shop at Soma year after year. Good product, good prices, friendly atmosphere.
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September 2022 by Tiff Brown
Just shopped at Soma for the first time. Let me just say this, Madina was fantastic!!! She was very patient and helpful from start to finish. She was very knowledgeable of the product & super nice!! Definitely would recommend her to others who are shopping for bras. She deserves recognition. 10/10. Will be back because of her great customer service. Truly one person can make or break an experience, and she was awesome.
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August 2022 by Lynette P
Welcoming and friendly staff await you. The shop is clean and organized. There are a plethora of beautiful, sexy undergarments and sleepwear to purchase.
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June 2022 by Nicole Torres
Update:I spoke with customer service and they were very apologetic and offered me an opportunity to try again. I went back and things were way better. I did not have to wait nearly as long and the woman handling the dressing rooms was very efficient and kept things moving while taking care of customers. It's clear they need more staff but the bras ended up being excellent.Original review:I waited over 15 minutes just to try bras on. I gave up and left without purchasing anything when I had probably $300+ of bras in my hand to try on. What a waste of my time. I will never attempt to shop here again.All they could say was "sorry we only have 3 fitting rooms". Either a) speed it up or b) get more fitting rooms. How long does it take to try on a bra???? Absolutely ridiculous, poor service.
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April 2022 by Jessica Walker
I absolutely hate shopping for women's undergarments, but the staff's friendly nature and being super helpful, really helped make this a good experience! Also, I love all of the bras I purchased, they are high quality and feel nice!
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April 2022 by Pamela Bond
I love their attention and their bras, BUT I SHALL NOT EVER ENTER THE STORE AGAIN (Baton Rouge)! I went in tobuy several bras; however, when I was refused use of their restroom, I left. SOMA just lost a very long time customer!
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March 2022 by Denise Brown
First time shopping there. Great experience
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January 2022 by Vibrantlizard
The ladies made me feel very comfortable. I didn't feel rushed and was even helped. They went above and beyond to find me what I was looking for. Then I ended up getting two bras instead of one when they let me know about the deals for the particular bra. I will never go back to VS or Walmart for a bra again.
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December 2021 by Terri Farriel
I am an avid Soma fan. I love their bras, their panties and love their cool night pj’s. Just about all of my friends and family have received Soma products as gifts. I recently purchased 8 pair of panties and 2 of them fell apart after 2 washings, one wearing. I called Soma for a refund or a replacement with a different panty. They would only replace with the same ones that came apart. I spend hundreds or more every year at Soma and they are not crediting or replacing $8.00 worth of product without me finding packaging and taking to UPS. My time is worth more than $8.00. They could plainly pull up my account and see that I have never had a return in 10 years. Sad
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August 2021 by Aliska Davis
Thank you to Rachelle (spellcheck) for getting me properly fit and top notch customer service.
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August 2021 by Faun Reese
My only go to place for purchasing panties, bras and pajamas.
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August 2021 by Linda Stacey
Loved the fitter
