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December 2023 by Gabriella Musso
Mrs. Sharon Robbins with Standard Mortgage is the BEST loan officer! She really fights for you to get what you need and to get the best deal. I would 100% recommend her for any loan program that you need!
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December 2023 by Scott Sharp
For 20 years it’s been great. I pay my Rep Kim Jones over the phone just to chat a sec. He has been absent. Since May, I’ve unfortunately had to use Customer service, almost every answer is scripted. They either don’t know, or rely on their STD script.Without notice, or permission, STD paid 9000.00 on my behalf for Homeowners from a near 20 yr high of 4, they get what Progressive calls an error. Pay the 5000,00 increase, plus the 4000 and never contact me. No Flags. Then Escrow refigures, another shortage, No Flags. Disabled Senior on a fixed income down 5 G since May with new Insurance since June. a 3000 policy from St Farm. STD pays it and forgets it, I’m now at 12,000 in homeowners. Insurance from Progressive cancelled Aug 1 and STD was informed, no letter or anything else requested. So rather than recalculate a new note around 1500, they just keep on trucking. Wanting that 6G refund check. It’s not theirs, it was written to me and this is why we have to send notice, , to keep them from ripping you off. Told by Progressive agent. So the head of escrow I think she tried to extort me? She says pay the high rate till Nov and give me the check and I’ll figure your new note. Already had it ready, 1375.00 over twice amt it was to be lowered. They would never, answer the simple question. Where does my portion go? No answer. figured it out with help from my Contract Attny who closed it 20 yrs ago. It’s fraud, there is no disclosure, it’s a scam to add your bulk chk to their interest account, you get your note lowered for a few years. She thought that number would mean something. Yeah, it meant they have no plans to refund anything from an insurance check that is for you to disburse. What? 20 yrs, 300 in equity. Ya think ima bail with what is my money? No, how stupid!WARNING! So, I sent her a letter explaining why I’d recalculate the payment myself. I’ll give you 1500.00 and your extra, paid from the refund until it’s gone. By then we’ll be in court.
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February 2023 by Latrice Smith
I Thank God For Mrs Sharon Robbins she didn’t stop she did everything to get me and my Husband Our Home We can’t Thank her enough all the people I went through was Never Determined As Mrs Sharon it was the God in her We Love And Appericate You Latrice and Emanuel Smith’s
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January 2023 by Lindsey Benoit
Giuliana is the BEST!!! She made sure we were always up to date on anything we needed, and she fought hard for us to get into our house(: 10/10
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January 2023 by Mr. O
Sharon at Standard Mortgage is the epitome of perfect! From the very first initial phone call to the day I closed on my house, she made this process not only seamless, but actually enjoyable. She answered all my questions with professionalism, accuracy, and above all in a quick manner. I would recommend not only Standard Mortgage, but 100% have Sharon as your loan officer. If/when I buy another house, I will definitely come see her again! I also recommend her to everyone I know in the market.
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January 2023 by randal gass
Standard Mortgage handled everything great! I have gone through this process before and this was by far the most professional and smoothest. Sharon Renee' Robbins was our Loan Officer. "Fantastic" is not a good enough word. Sharon knows her stuff. I recommend both Sharon and Standard Mortgage if you want to actually close your loan on time with no headaches!!! Thanks Sharon and your whole Team!
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January 2023 by caleb dobbins
My experience was great with Standard Mortgage. I was informed and helped every step of the way during the process. Mrs. Sharon Robbins was great to work with and was always in touch if I had any questions. I 100% recommend Standard Mortgage for anyone looking for a mortgage for their future home!
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January 2023 by Brady Parker
As a first-time home buyer, I didn't know where to start with the home buying process, but I reached out to a Standard Mortgage loan officer (Giulianna) and started the process. She not only answered all my questions but explained how and why everything worked - that really eased my mind. There were a few small hiccups, but nothing serious. I will definitely be using Standard Mortgage in the future. Excellent staff and extremely professional and speedy
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January 2023 by Ken Tucky
Sharon Robbins always sends me newsletters but never responds to emails even for a rate quote. They need a better loan officer in BR area.
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January 2022 by JOHN MCBRIDE
Staff was very polite, professional, courteous and most of most of was very customer focus. Customer service was above the top.I have referred and would return to the Baton Rough office again for service.
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January 2022 by Tim Foster
My wife and I were looking for a mortgage company and was referred to Standard Mortgage. We were first time home buyers so we were new to all of this and we were completelylost as to what to do. Ms. Sharon and the staff at Standard Mortgage made EVERYTHING from applying for a loan to the day of closing, everything was painless and easy. We put an offer in on a house July 12, 2021 and we literally closed on it August 13th!! They were on top of all the paperwork, there was no lag time with them unlike other companies that I have read about.They were really so easy to talk to, any questions we had, she got back with us right away. When it came down to the interest rate, we were completely shocked and so were other lenders at how competitive Standard Mortgage was and how low we got our interest rate. They were literally a whole point lower than anyone else!! If you are in need of a LOCAL mortgage company, call Ms Sharon or anyone at Standard Mortgage!!THANK YOU Ms. Sharon and Standard Mortgage!!
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January 2021 by Matt Goudeau
Service was exceptional! Rates were lower than any other competitor I found. I will definitely be using Mrs. Sharon Robbins again in the future!
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January 2021 by Sandy Lemoine
I couldn't be more impressed with the work done by the staff at Standard Mortgage, especially considering the challenges of the virus quarantine constraints. Everyone was extremely busy, but very good job! Thanks :)
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January 2021 by Janice hughes
There was some miscommunication and a supervisor contacted me right away and cleared it all. She was personable and professional.
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January 2021 by Edna Dawson
Love my mortgage..
