-
April 2023 by Valeria Duque
Terrible customer service.Lazy employees. I asked to get the other pair of shoe that was on the shelf and the lady said that they didn’t have it. (???)
-
January 2023 by Dineil B TV
They got like 15 pairs of men shoes in that entire store.
-
September 2021 by Melanie Rodgers
The ladies that work here are Supersweet love it.... I love the quality Steve Madden tennis shoes..
-
August 2021 by Janice Matthews
Very nice place to go and shop
-
May 2021 by Mel Bel
The ladies that work here are Supersweet love it.... I love the quality Steve Madden tennis shoes..
-
April 2021 by PinkRose Stevenson
My favorite store
-
June 2019 by Natesan Aravind
Awesome shoes
-
February 2019 by Baret Hibbard
Generally ugly shoes with a high price tag. Lol Doesn’t make sense to me.
-
January 2019 by Jonathan Hibbard
Generally ugly shoes with a high price tag. Lol Doesn't make sense to me.
-
December 2017 by Jolie F.
Love Steve Madden but the store in Mall of LA was very subpar. They recently moved locations in the mall and it looks a little smaller than the previous space. I shop at Steven Madden all the time (online) and went in recently. The sales associates did not seem like they were mentally at work. I had a shoe in my hand and this guy who worked there literally walked passed me to the back. Another guy ended up assisting me. He literally handed me shoes and I never saw him again. Ended up leaving my shoes on the counter and walked out. Considering there were only 2 or 3 customers in the store I had a much different expectation. Years ago I worked in retail, actually a men's and women's shoe store and this level of service was never acceptable esp if we wanted to meet our goals. Back to shopping online for me!