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January 2024 by Amy Lake
So unfortunately when I went in, there was a giant roach on the menu sign. I pointed it out to the woman behind the counter. She used a broom to knock it down, then left the roach when it fell behind the bread warmer. Not only that but I asked for sriracha on my sandwiches and she pulled out an unmarked, dirty bottle and said “I hope this is sriracha” as she put it on the sandwiches (it was not sriracha, it was chipotle mayo.) pretty disappointed, and the roach is just plain unsanitary.
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November 2023 by CreepIFamir `
I went to this location 2 days ago around 11am. The heavy set lady that said she was the manager was very rude and nasty. She had an attitude the entire time. Store needs better management!!!
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September 2023 by Brea F.
Never coming here again !! Very poor customer service Horrible attitude looked me up and down several times ! Answered my question by rolling her eyes with attitude! unsanitary food handling!! used her same gloves that she used to touch everything to dig in my sandwhich to remove items! I asked for a Chicken bacon ranch I never even knew a blt existed until today she claims that's what I asked for then proceeds to charge me extra 75 cents I don't know her name I just know she's big with very short hair they didn't even have wheat bread here very horrible ! Tried to eat the sandwhich the bread was extremely hard !!!! Terrible
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September 2023 by Tabetha Lindsay
Had a last minute need for catering and the ladies on Sherwood “made it happen” and “saved the day”. Nakicat and Astrid were team players and rocked getting me taken care of. Couldn’t have been more pleased with their attitude and service! In todays busy world it is hard to find good staff that is willing to go above and beyond! But these ladies were top notch! Great job!
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July 2023 by Keyvonte Morris
I came here at 8:30pm the door was locked and nobody was in sight they close at 9 I was craving subway after a long day at work and this made me very disappointed ?
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June 2022 by Shelby Summers
I'm not giving a 1 star rating because I have been to this location before and didn't have a bad experience, but today (6/26/22) was different. As soon as I walked in I was greeted by a rude employee who told me that she was "not doing this today"...as in she was not going to work. She was cleaning the restaurant as if she was about to close up, complained about being the only worker in the restaurant and having nothing prepped to be able to serve customers though they had been functioning all day. I was confused. It was about 5:00 pm on a Sunday and the closing time is 9:00 pm (these are not busy hours). There were no other customers there and there was food out.She preceded to get on a personal phone call complaining, cursing, and moving about the restaurant ignoring the fact that I was there waiting to ask a question for clarification. Two other people were about to come in and she loudly proclaimed that she was about to lock the doors even though she knew she wasn't suppose to. She redirects them out of the restaurant, I leave and then she locks the doors. Super unprofessional and horrible customers service.I proceeded go to another Subway about 6 mins away, which also had ONE worker, and had a very pleasant experience. Needless to say this location is no longer reliable for even a decent customer service experience and though I live by it, I don't see myself coming here again.
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May 2022 by Jon C.
This is the best Subway in town! This was my first time there and I will be back, they're maybe not the fastest, however they seem to really take care and pride in making your sandwich...I'll go as far to say probably the best Subway sandwich I've had!
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April 2022 by Christy Carter
The meat here was very old. Will was very rude to me. He actually looked like he was high on something. The owner needs to have a talk with him about taking a bath. Please drive to another Subway. This place is so nasty.
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February 2022 by Katelyn Simoneaux
I walked in and before even being greeted the lady said “we is out of bread” with an ugly attitude. Those employees are ratchet. Will never go back
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February 2022 by Edin Martinez
Rude employees, it’s obvious they don’t want buisness. Plus there was a roach crawling on the counter, I walked out
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February 2022 by Martinez Roofing
What kind of employees pick their nose while asking you what kind of sandwich you want? That place grossed me out
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February 2022 by Gabriel Macias
The employees are very rude and disrespectful
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February 2022 by Tyler Altenberger
They will now refuse service if you don’t have a mask but they have a piece of plywood for a front door… they have their priorities backwards.
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January 2022 by Dayyani Morris
The middle aged white man was very rude to me and seemed to be dissatisfied with his job. He walked up to me and didn’t greet me, hardly acknowledged me. I started the conversation by asking a question. I asked if he could make a sandwich for me a special way. But instead of him telling me that they aren’t allowed to do such, he chose to give snide remarks to start an argument. He went back and forward with me for a bit because he didn’t think that there was any logic behind my request. He reconciled since I didn’t react the way he may have wanted me to. He eventually apologized but complained to me that his frustration was with the higher up management. Which is fine, but please don’t take your anger out on customers. I have been to this location before, this is my first time encountering a rude employee.
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January 2022 by Mandy Scott
The staff was preoccupied with other things not involving their job. The lady who made the order was extremely rude and impatient. She continued to roll her eyes and was very unprofessional in the way she spoke to the customers.
