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January 2024 by Marla Aucoin
Eldrin was absolutely amazing!! Helped us for 2 straight hours switching from AT&Tto T-Mobile. Was nice, patient and extremely knowledgeable! Thank you Eldrin for an awesome experience; we’re happy to have joined T-mobile.Andy & Marla
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January 2024 by patrick wooten
This t mobile is a joke 6 people in there and everyone is ignorant to there system.sad part is we are only here to buy a phone and the sales people trying to sell phones like their selling dope trying to con people into buying a phone they don't need
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October 2023 by Karol Gibson
Just sad!!! Poor service. They don't know how to multitask. Had us just standing there like we're invisible.
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September 2023 by Desiree Richardson
I wish they had payment Kiosks.
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July 2023 by Junius Heard
Good service good knowledgeable People working at this branch.
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June 2023 by Jordan Colgin
Warren has been helping the Chapman family for years. He is always informative and helpful. We followed him from his last Tmobile location to this one. Warren is a big part of the reason we do not shop other companies.
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June 2023 by Daniel Hatcher
Normally I like tmobile. But apparently their ups policies have changed the way I get my phone delivered. Customer service sucks. Its unprofessional. The ups needs a signature to get my phone delivered to me? What kind of nonsense? I shouldnt have this issue at all. I work all day. I cant be at my house for ups. This is outrageous nonsense. I will never buy another phone or rather make any online orders ever. Unless they get this issue fixed
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May 2023 by Belinda Floyd
I called about certain charging port they told me they had it and it would be 19.99 so I went to siegn ln. Location they tell me they don't carry the port.
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April 2023 by Guate Malan
On Tuesdays they usually give away gifts to their customers. So I went on Tuesday to get the reusable cooler bag. They claimed they were out but still managed to pull more bags out the back for other people who came in behind me. Guy had an excuse for every bag they pulled out. On top of that something that would only take a minute took 20 minutes because he was to busy talking to everyone else. ?
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April 2023 by Nicole Keehn
I can't say enough great things about Eldrin Lewis at this T Mobile location. My terminally ill mother wanted to run errands with me today and Eldrin took the time to explain the products to her and show her options. He was patient and kind and he gave her a thank you T Mobile mug before we left. Super guy and very knowledgeable! Thank you!
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March 2023 by Anjelle Bianchini
I had the best help and experience everyone was so nice .Gerald A. was amazing help and got me the best plans and answered every question I asked . Warren was sweet and helped as well . Ana has amazing personality.A must go see location good vibes.
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March 2023 by Kimia Nourozi
Worst experience in T mobile store. This store sucks. I went there they didn't take care of their customer. I was waiting for 20 minutes and they did not react to us. They ignored us. Maybe because they have their favorite customer and they didn't pay attention to new ones.
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March 2023 by amirreza bahramian
They are not really good Business peopleBecause after I went through this store nobody talk with me after 20 minutes!!!!They didn’t take care customer!!!
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February 2023 by Karen “Nawleans”
Warren is the man. I have a device that needs to be unlocked and he got me the right number and wrote down the information I would need. You rock Warren, it was worth the drive from Gonzales.
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December 2022 by Shauntel
I had the most exceptional experience at the Siegen Lane location!! Warren was the absolute best and Courtney the store manager is amazing!! They are the perfect duo and team and work so well together to get customers taken care of in a reasonable time and with the best possible outcome. The customer service is impeccable. They greet everyone with a hello and a smile and it made me as the customer feel welcomed and like they WANT to help and provide amazing customer service. It's obvious they both enjoy their job and care about the customers. Thanks for a great experience and awesome customer service!!!
