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April 2024 by Cierra Covington
Jessica handles big business and great 1 on 1 help! Definitely recommend her for getting your storage unit!
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March 2024 by Jariel Christopher
My first time moving alone, out of home and Ms. Jessica made it very easy!
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March 2024 by Niccole Thomas
The store manager was very kind and helpful. I 10/10 recommend!!
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March 2024 by Jeremy Henley
The online rental was seemless and easy! However, the best part of my experience was the personal touches of Jessica. We rented our unit from out of state and would be coming in site unseen. Not only did Jessica take the extra time to send us a site map with our unit highlighted, she also checked our code to make sure it worked because we were coming in after hours. This is the kind of customer service that is lacking with so many businesses today. 10/10 would recommend on that alone.
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March 2024 by Aine Lusker
Great staff! A bit pricier than most, but they make it up by the best customer service and staff. Place is clean and secure.
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February 2024 by Josh Hull SR
Very clean and professional staff. Hope there were more of these around the country!Felicia was OUTSTANDING! Y'all owe her a raise!
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February 2024 by Moesha Pickrom
Outstanding work
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February 2024 by Kandisc Jackson
Amazing
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February 2024 by Olivia Palmer
I went to Ms.Jessica building and it was so clean. She was also so kind and nice . She was very patient with me and understanding .
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August 2023 by Tyler Lee
Jessica was veryProfessional and very nice would recommend Life Storage to everyone
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July 2023 by lantz wen
Great!
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July 2023 by Michelle E.
Very helpful attendant. Explained the contract in details and offered tips for future months of rental space if needed. Attendant provided excellent instruction on security code and hours of property. Property is well maintained...Very clean and manicured.
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July 2023 by byron brock
Oh yes, Jessica is one of the best representatives in this establishment. She truly knows how to do her job in a well timely fashion. Jessica truly deserves a raise or even better. 5 stars in my book
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July 2023 by Dee McDowell
In today’s world it seems exceptionally customer service is an exception instead of the rule. Our experience with Caletha at the Burbank location was a pleasant exception. Not only was she VERY nice and patient (…thank you) but also EXTREMELY thorough, knowledgeable and professional. So to answer Life Storage’s question… yes Caletha absolutely made us smile! Kenneth AND Delilah McDowell ?
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July 2023 by Mary Hotard
Not worth the money!! They can increase your rate with an email. Beware… $113 per month to $142.00 per month and for what? No reason at all! Moving to a new place same size 50% lower in price immediately and just as nice! Wish I would have done more research!
