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February 2024 by Curry Alexander
The best help. I definitely appreciate it!
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November 2023 by Daniel Hall
A bunch of lazy liars. They say they attempted delivery but no attempt was ever made. Now package is being returned to sender because of the lack of honesty and effort from UPS.
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November 2023 by William Prowse
These guys are great! They always take care of my delivery needs.
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October 2023 by MaKylah White
Drivers are lazy , I watched the driver drive through my complex & not stop . I had a very important package that needed to be signed for so I was at home all day waiting. I didn’t realize a knock or even the pink notice they usually put on the door . Hire people who want to do there job & not be lazy because now I have to wait until Monday
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October 2023 by Shawn G
Waited 20 minutes for clerk to return to counter
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March 2023 by Christopher Hunter
I do not recommend anything being shipped UPS through the Baton Rogue area, two weeks and two damaged packages at this location. They do not handle packages correctly.
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February 2023 by barbara williams
The clerk was very professional, helpful and gave fast and friendly service.I got there around 9:30am on 2/6/23
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October 2022 by Frank Broadway
Whenever I go here they make it simple. Will box and tape, label and print a receipt then your done.
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September 2022 by Stepp McCoy
I wish I could give 10 negative stars. This UPS / Trip Pak center sucks...not worth a hill of beans. They have lost my package don't have a clue where it is nor have any info on if it was shipped from location. I have copy of shipping label plus receipt but they can't say what's going on. Now I can't get anyone on phone. To heck with their non-service. NEVER AGAIN!!!
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September 2022 by Veltoris Phillips
They don't return all packages be careful
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June 2022 by SarahJo Griggs
UPS lost my package. Finally found my package and now it is 2 days late. Was given the new delivery date and time this morning between 10:45am - 12:45am.Now that has changed yet again to sometime before 7pm. This company is so inconsistent in their customer service it's a wonder anyone even uses them anymore. Even FedEx has better customer retention and service than UPS.I get better service through a government agency USPS than I do from UPS who has 10x the work force than USPS. They really need to get their stuff together and need way better quality control that is currently in place.
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May 2022 by Clara George
The gentleman that waited on me was very respectful and he helped me alot I really appreciate him he's a great worker very polite
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November 2021 by Gerry Hayes
Nice place i had to drive iut the way to get there to take care of my needs.
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August 2021 by Kevin Crooks
I've tried calling several times today and was on hold until the line hung up. My package shows delivered, however my tracker shows it's still somewhere else. All I want to do is actually talk with someone at the BR DC. No virtual, No website visit, an actual person. My package is something very important for my daughter and UPS has it set where you can't speak with anyone about anything. We're all busy, but when companies won't talk with customers, there is not much of a value or service behind company. Why does it have to be this way? Is it too much to ask to have a conversation? What every happened to Customer Service? Happy to change my review but not until I can speak with someone about my shipment.
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July 2021 by Debra G
UPS's Young lady there today was polite, efficient and professional. After waiting in line, in and out in 5 minutes.
