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September 2025 by Emmanuel Williams
All the employees are so kind and very helpful. Awesome customer service skills. All
the employees are kinda new too. The old crew was very helpful too. I really miss them. I wonder what happened to them? Good job and thank you.
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June 2025 by Wayne Maxwell
The young lady damaged my box right in front of me without offering to fix it
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March 2025 by Paul Mladenka
This UPS store charges $2 for a very small amount of tape even though shipping was paid for in advance. Nickel and diming your customers is a good way to steer them to a different location. The lady in front of me was rude to them and they didn’t charge her. Maybe I should have done the same. Poor service.
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November 2024 by Amber Parker
Is it normal to lock the door to customers before close? By that, I mean over 10 minutes before close. I was let in and assisted with a simple drop off, which I am glad for, but locking the door before close is clearly not professional or welcoming.
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November 2024 by Katie Lovetro
My favorite UPS store in BR! The location is super convenient for me and I get easily in and out and the staff is always so helpful and friendly.
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October 2024 by Katheryne Goodson
Don't come here for amazon returns. Everyone is standing there having social hour meanwhile you're having to do their job for them in the form of a wonky self serve scan/bag process. Takes much longer than the usual process at every other location and is a major hassle if you have multiple returns. It screams lazy and is asking for return issues.
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October 2024 by matthew Vickry
❗Hidden charges!!! 2$ for tape on a box $2.50 to print things . Another charge for paper!! Avoid the cancer!!!
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September 2024 by John Adams
Awesome people! It is always a pleasure to do business with this Bluebonnet location, as they always perform at a high level of customer service. On my most recent visit, Zay & Natalie handled my transaction with a smile… and with patience. Thanks, UPS….. And please continue investing in these front line individuals because they are the key to the success of your company! 🙌
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September 2024 by Lanky Box Jr.
Love UPS stores, they do everything.
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September 2024 by Billy Tickle
Love UPS stores, they do everything.
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August 2024 by Sola Loy
Makes you pay $2 for taping a tiny part of the box for an Amazon return. According to them, I needed 1 inch of tape. The other UPS stores don't do this. I couldn't return this Amazon item at this location because they wanted me to buy their tape. I had to drive to the other UPS store and they accepted my Amazon return without any issues or wanting me to buy tape. Why is this location operating differently for their UPS customers?
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August 2024 by Eric w/ LaCour Studio
Quick, efficient and friendly! I’m not sure what else I need from these guys.
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May 2024 by Jackie Goza
Ross was a real life saver he really helped me five stars to him
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May 2024 by Meghan Foxowrth
I love this location Russ and the other employee had amazing customer service even though they were short on staff and they were very attentive and kept the line moving
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May 2024 by Prosanta Chakrabarty
Thank you for the wonderful service. Very helpful employee named Ross helps my mother (71 year old Indian lady) to the point that she is asking me to enter this review on her behalf (she doesn’t know how). Thanks y’all!
