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February 2024 by Mary Mary Santos
Poor customer service! Rude staff!
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February 2024 by Julie A
Manager is very protective over his employees who don’t do their job. Must be nice to have a manager like that. He always questions customers first before apologizing for his employees poor performance. It is like a local gang. You know your complaints will go no where, but you have no choice because you need mail services.
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January 2024 by Dana Trahan
Pitiful customer service. Not helpful at all. Employees rolling eyes at customers. Not friendly. No products to seal packages available to sell and employee wouldn’t offer to seal package. These employees look like they are completely miserable. They could really use an inservice on customer hospitality. This is absolutely insane. I have watched at least 3 customers get turned away just because of the employees lack of interest, enthusiasm, etc. Disgusting.
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January 2024 by gary jennings
employees have poor PR skills
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December 2023 by Crystal Diane Wilcox
I understand this is a government ran facility. But this has got to be the worst that I can say I've been to. Nobody answers the doorbell or knocks on the door. They have a nice priority mail set up but no place to drop your package. The big huge box that says place package here was so full it wouldn't open. I waited a bit until the pick up time on the box and spoke to 2 very friendly ladies that assured me they picked up the package I dropped in the wrong bin. Nice people, just not enough of them.
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October 2023 by Brennan Butler
Huge line out the door and not enough employees to get through the work in a timely manner *but* Carla was very pleasant and helped me and everyone else in a very kind and efficient manner.Well done, Carla! You are appreciated!
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August 2023 by Robaba Akhter
Need more people to help. Service was good.
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August 2023 by Laura Larkin
Twice now I have dropped off prepaid packages here, and it takes up to a week to start tracking. It makes me look so bad as a seller. Avoid
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June 2023 by Cajun Reseller
Whenever I have to go to the post office to get my mail that was supposed to delivered a week ago.....and then it take 30 minutes.....yeah.....1 star is too much
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May 2023 by J.S. M.
Sabrina went above and beyond when she helped me track down a missing package. She is the DEFINITION of excellent customer service and I can't thank her enough for her efforts!! Sabrina's exceptional professional abilities, initiative, and loyal devotion to duty reflected great credit upon herself and the United States Postal Service.
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February 2023 by Gee
I can't say they are overly friendly but I did learn that the "Informed Delivery" option shows mail that will be delivered but not necessarily on the specific day you see the imagine. The lady at the desk said to wait a few more days and she was right! I originally thought someone from that branch stole a very important piece of mail, I was wrong and wanted to clarify that!
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December 2022 by Deborah Nelson
I work at The Dunham School and we have not received mail nor has our out gong mail been picked up this week or last Thursday or Friday, (several days) I called our Postal Station to see if we could get someone to come pick up and no one answered the phone after their message so I called the 800 number and they said it would be a 35 minute wait to speak to an agent. This is ridiculous!!!!
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October 2022 by Melissa Cornett
I love that this location stays open until 6pm. The staff have always been able to solve any issues I have. I've waited in line no more than 10 minutes.
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March 2022 by Lisa Stansbury
Awful. Poor USPS woman at counter is ringing bell trying to get some help from her coworkers and no one will respond. They are walking behind the counter and blowing her (and the customers) off. The line is out the door. UPS please take Over!
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December 2021 by JI me
package marked as delivered. no package in sight by anyone. was supposed to be go to a hotel...they write all packages down...so definitely not delivered. fraudulent usps.
