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October 2023 by DoIReallyWant ToDoThisAgain
Wow!I went to the doctor, left his office, went for coffee, and decided to call Walgreens to see how long it would take to get my RX. It was already ready for pickup. They basically had it completed within 15 to 30 minutes!Staff was pleasant and helpful on the phone and in the drive through!Tequetta, (Sorry if it’s not spelled correctly!), in the photo lab was so kind and very helpful in placing a picture order!
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August 2023 by Steve
I honestly don't think I've ever experienced the level of customer service and care at any other pharmacy I've used. I'm talking better than Rite Aid, Eckerds, CVS, and the nearby local shops.They helped with questions I've had. One time when we weren't sure if my insurance would cover it they offered to help me find coupons to use, and this latest time a prescription was out of stock they said they could order it and to call if I haven't had an update by a certain time.The staff has always been very friendly to me and other customers.
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April 2023 by Sarah W.
Has to be the worst pharmacy in Baton Rouge. Go through the drive through literally any time of the day and you'll wait 30 minutes minimum. Go inside, it's not better; maybe worse. And in my experience the people have not been very helpful either.
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April 2023 by Jack P.
I travel around the country and I always use Walgreens because I know that there will be a Walgreens in any town that I live in whether it's a inner city, suburban, or rural area there is a Walgreens . I've lived in several different places around the United States, and been to several Walgreens. The Walgreens in Baton Rouge, Louisiana on Highland and Airline is by far the absolute best. Walgreens I've ever been in, in my entire 51 years of existence. Every time I walk in the door, everybody says hello welcome to Walgreens and then they add my name to it. I know the night manager very well by just coming into the store, and we have some pretty good conversations along with the Night Shift staff that works there. The pharmacy at this Walgreens is the best pharmacy I have ever been to all the pharmacist knows me, all the pharmacy techs knows me. Pharmacy will call me to review my medicine every six months which I am gladly to do with them. They even caught a medicine that I was taking that with counteracting another medicine that the doctor gave me and they contacted me the next day to tell me about it. will never know, but that could've saved my life. The pharmacy staff is second to none and they do not lie to me either. I understand in a post Covid world that some medicines are not carried in the store that they need to be ordered and will be in the next day. That's just the world we live in now. But they are always honest with me about it . Which I appreciate honesty and integrity which this Walgreens pharmacy and store absolutely has. I am surprised this Walgreens on yelp is rated so low. I go in there at least 3 to 4 times a week for the last year and all I have seen is nothing but a family atmosphere working at this location . I've never seen any guest get upset yell scream or anything. If you're reading this and you used to go to this Walgreens , I'm begging you give it another chance. The people that work there at night because I've never been in during the day are genuine and wonderful and caring individuals. You will be satisfied.
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July 2022 by Google user
Every month I have a problem with one of my prescriptions. Last month I recieved one prescription in 2 seperate bottles (2 different brands) and had to go back for another prescription because the pharmacist \\\"filled the wrong person's prescription\\\" and not mine. They were all sent in at the same time. This month, my doctor sent over my 3 prescriptions and they filled 2 and not the other one and I was told I had to call after the doctor sends them and specifically tell them to fill that medication, but not the other 2. Also, I told the tech I was there to pick up 3 and instead of saying they only had 2 ready, she rang me up and I had to ask her where the other one was. EVERY MONTH I have to go back multiple times to get all my medications because there is some reason they don't have them all ready.
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October 2021 by Erin Tilley
Every month I have a problem with one of my prescriptions. Last month I recieved one prescription in 2 seperate bottles (2 different brands) and had to go back for another prescription because the pharmacist "filled the wrong person's prescription" and not mine. They were all sent in at the same time. This month, my doctor sent over my 3 prescriptions and they filled 2 and not the other one and I was told I had to call after the doctor sends them and specifically tell them to fill that medication, but not the other 2. Also, I told the tech I was there to pick up 3 and instead of saying they only had 2 ready, she rang me up and I had to ask her where the other one was. EVERY MONTH I have to go back multiple times to get all my medications because there is some reason they don't have them all ready.
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July 2021 by Reggie G.
This Pharmacy is a joke. Prescription called in at 10:30 am on a Friday. Went to pick it up at 4:00pm on Saturday and was told it wasn't ready!!!! How can this be? I was told to come back in 30 minutes. I returned an hour and a half later and they still didn't have it ready. Well, low and behold, they finally rooted around long enough to find it!!! I'll be darn. It was there all along?! The first clerk didn't even look for it. I will never, ever use this Pharmacy again!!!!!!! I sincerely hope they go out of business. Totally incompetent. Moving all prescriptions to RedStick Pharmacy on Hoo Shoo Too. A local business that cares. Good riddance.
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October 2020 by Brent j.
The pharmacy hung up on me three times when trying to answer their phone and the line is way too long I suggest going to Albertson's
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March 2020 by Brett S.
Don't shop at this wal greens. Everything is overpriced and the store is under staffed. Go to Albertsons across the street for better prices at least.
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December 2019 by Pamela
They carry “Tweezerman” products!
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May 2019 by Gayle F.
Every single time I have had a Rx sent here or dropped off by me .... there is always a problem ... They tell you it will be ready in an hour and a half so I wait 2 1/2 hours before returning ..... still not ready or even worst .... they can't even find it .... finally found it and it was never entered into the system .... so they want me to wait again!!!! This time I go inside and they are still not in any hurry .... I guess they do not care if they keep customers or not. I will be changing all my business to somewhere else!!!! This has happened more than just once!!!
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September 2018 by Shaun Qualls
Well im finding a new pharmacy, every month have to call them to order my seizure meds well time to fill they dont have it so if you have epilepsy dont use walgreens.
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June 2018 by Chris W.
The service is fairly good at the pharmacy, but they are extremely short handed during rush hours. There is usually a very long wait. I wish more people worked in the pharmacy section like the other location on Jones Creek, which I used to visit.
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March 2018 by Ed L.
If you have time this is place to come. If you don't like most people you're better off going somewhere else. The problem... too close to the house to switch. You would think being next door to Chick-fil-a they would learn how to get people in and out - NOPE.
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February 2018 by Rachel Aaron
I have attempted to get my prescription filled for 3 weeks now at the Walgreens on Highland and Airline. I used the online chat app and was assured my Rx would be filled by the online representative. I went in person afterward to pick up my Rx but it had not been addressed. They then assured me they would send a fax request to my doctor. My husband then went to pick my Rx up a few days later, but it had not been filled/addressed. They then assured him they would get my Rx fil
