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February 2024 by Yolanda M Brown
Today, I had the pleasure of speaking with Janada. She was very helpful. Most kind. This young lady provided excellent customer service. Thank you, Ms. Janada.
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February 2024 by Brittney Williams
Pharmacy techs there are rude. Worst customer service ever! I bring my business to CVS way on Florida Blvd than dealing with their attitude. That one girl with the black marks in her face and two short neck braids is the worst. Hire better people.
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January 2024 by B. mcgowan
There is always homeless drug addicts at the door asking for money . I guess they don't care about safety and the customers they lose by drug addicts in your face. I know this runs off customers ,because older ladies on next door app are saying they are scared to shop there . Failure is coming and more Walgreens will keep closing down because of no security.
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January 2024 by Brittany Tully
Slowest and longest line ever to pick up medicine at the pharmacy. They need two people checking out customers at the pharmacy counter.
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November 2023 by Josh
Worst Pharmacy in the world I don't understand why they don't just turn this place into a parking lot they'll give you the runaround for 2 months about your medication I know a lot of your doctor about it whoever's running this store needs to go back and work at Walmart
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November 2023 by Stacie Scott
This is the best Walgreens pharmacy in east Baton Rouge and west Baton Rouge. I have been to several , I called two days ago to have all my prescription transferred here, they answered the phone and was nice and very helpful. This government street Walgreens , the workers were kind and very helpful when I came in to pick up, the cashier at the front and all the workers were kind. My medicine was filled in a timely manner and the whole experience was exceptional. I was just about to transfer all my prescriptions but I decided to try this one and I wasn’t disappointed
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October 2023 by Lisa R Avalos
I showed up for a vaccine appointment at 6 pm today. I had a confirmed appointment and I had filled out the consent form online. When I arrived the clerk told me they weren't supposed to give vaccines as late as 6 pm although she admitted that that information was not on the website and the website was actually allowing customers to make appointments. Then the pharmacist said she couldn't give me the vaccines without me having to wait at least 30 minutes because a lot of people were waiting on prescriptions. I left and I will never come here for a vaccine again. There is no excuse for this kind of treatment.
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September 2023 by Laura Mooney
Absolute worst service, If you call it that, from the pharmacy ever! Have NEVER been so disrespected by staff at Walgreens. I was visiting from out of town and definitely not what I am accustomed to. My order was called in. After not hearing anything for 3hrs, I phone the pharmacy. Was told by ‘Brandon’ there was not an order only for him to call me back 45min later to say someone took the order and ‘left it on the counter’. All this after the doctor was calling again and waiting herself to give the order again. After not hearing anything for an additional 2 hrs, I arrived at the pharmacy. There I was told my prescription was not going to be ready for 30+ min. I then asked to speak to ‘Brandon’ as he was aware of the situation on their delay. He refused to come to the window. NEVER have I ever heard of a customer not being attended to in this manner. There was a worker- with pink hair (could not get the spelling of her name as she refused when I stated I would report them). She proceeded to say- ‘so what, I will still have a job’.If this is what can be expected from Walgreens, please take your business elsewhere. Walgreens should be embarrassed.
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September 2023 by Drew “Rooster Cogburn” King
Their favorite game here is to answer, put you on hold, and hang up. I can’t tell you how many times I have had this happen. I’ve spent hours on hold with them, calling back, never to speak to an actual person. This pharmacy is an absolute disaster.
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September 2023 by Kay Day
The Walgreens Pharmacy on Government is horrible. Customer Service is non existent. They don't pick up the phone and even when you're in front of them... they take forever! Standing in line for 15 minutes and not one person assisted a line of 6 people. The drive thru is horrible. It really is sad since this is located in a convenient part of town.
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September 2023 by Brad
I had a few prescriptions called in on a Monday and came that Friday when I was off to pick them up and they still were not ready! Plus the girl working acted as if I was bothering her when she said it will be a Lil while. There is absolutely no reason it takes a week to fill prescriptions. This service is horrible! And for this I am using another pharmacy.
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September 2023 by Mary Robinson
The service I was very poor I brought my prescription 940 they told me it would be ready at 1:00 I told them I would wait on the text never came so I called them at 2:00 no one picked up they put me on hold for an hour and half and then they hung up the phone I went up there and when I went up there at 3:00 they had never filled my prescription a lady by the name of Ester she was very helpful the rest of the employees they act like they didn't care I did not get my prescription 6:00 p.m.
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August 2023 by One To
Why hasn't walgreens corporate office paid a visit to this walgreens location to straighten it out???This walgreens location is a nightmare that even Freddy Kruger would be terrified of ?The pharmacy is a absolute joke , they do not care about their job nor the customers .they do not answer the phones and they take forever to fill your prescription.Count on Jesus coming back well before your prescription is ready.This pharmacy used to be very good .I'm guessing the old employees that made this store run great have been replaced by incompetent new employees that are just there for a pay check but do not want to do the work required.
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June 2023 by Kenia Lopez
Now, I never leave reviews here but this really touch my heart. I had to drive 15 minutes from my home at 3 am to pick up an inhaler for my daughter because she’s been sick with a wired cough that happens randomly and nothing seemed to help from her doctor. The pharmacist and manager made sure my order was ready for pick up and the manager ran outside looking for me to bring the inhaler and that was very sweet, thank you so much!
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May 2023 by Kiara Malveo
The ghetto! Don't be fooled because it's on Government and Acadian. This Walgreens is straight trash! There's a guy in the pharmacy who can't understand anything you're saying and only screams and hangs up the phone on you, constantly!