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May 2023 by Al S.
This has to be the worst Walmart that I have ever been to. There is trash all over the parking lot and carts everywhere. When you go inside, there are a lot of people working that just don't care. I was in there on Thursday at 7 pm, and they are stocking shelves, and they have carts in the middle of the idmsles where you can't get down the isle. When you get to the registers, they have most of the self check outs open and 1 or 2 registers with 6 or more deep. I am not an employee, so I refuse to ring up my own stuff, so I left the cart with about $100-$125 worth of groceries at the register area and left. Just more reasons to shop elsewhere.
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April 2023 by Leah B.
I went in to return a pair of drawers I wasn't impressed with. I was told I couldn't return them because they had been worn. I explained that they were supposed to be sweat free and I wore them for my friends wedding. I wore a black dress and it was in Florida so it was very hot there. If anything it made me sweat more. In the pictures i took at the wedding I was soaked all through my behind to my front region. It looked like I had peed myself. I asked for the manager and the manager told me to try to get ahold of the company that makes them to try to get a refund. She preceded to explain that no one else would buy them after I had worn them and the way they smelled now. Hopefully I can get my 5 dollar refund through the company that makes these underwear.
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April 2022 by Michael H.
Sums it up!! Never anything open and everyone employee is rude and seems annoyed when you ask a question or for service. Honestly I drove to another location out of my way to avoid this place.
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January 2022 by Francheska F.
The sign says 8 am but the ladies propped up guarding customer service says they open at 9. Another gentleman and myself have been standing here since a little before 9 waiting for them to open and no one has yet to come. It's 9:17. Horrible service. No one even came to apologize for the wait. I went to Albertsons.
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January 2022 by Mike T.
I Find it very disappointing that Walmart advertises they carry at home Covid tests on a specific aisle when none exist in the store. They should update their app, instead of misleading customers into making a special trip.
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September 2021 by Genevieve F.
This Walmart is kind of terrible. It's small for a Supercenter and right now they only have one door open. So Walmart, the big cavernous hole that kidnaps people for way too long, just became a bigger hole.I asked for help from an associate because we couldn't get something separated and I, with a broken arm, REALLY couldn't. She acted like I was asking for the Sun and moon. I wasn't, I just wanted ONE dish drainer not ten. The other thing I found annoying is here I am with one arm and no one thought to see if I needed assistance. And then I had to push a cart out to BFE because they had a door closed and locked. It's an employee only door.
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September 2021 by Michelle R.
This Walmart is kind of terrible. It's small for a Supercenter and right now they only have one door open. So Walmart, the big cavernous hole that kidnaps people for way too long, just became a bigger hole. I asked for help from an associate because we couldn't get something separated and I, with a broken arm, REALLY couldn't. She acted like I was asking for the Sun and moon. I wasn't, I just wanted ONE dish drainer not ten. The other thing I found annoying is here I am with one arm and no one thought to see if I needed assistance. And then I had to push a cart out to BFE because they had a door closed and locked. It's an employee only door.
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September 2021 by John G.
We visit a neighborhood Walmart off of highland rd. Usually but it was closed so we visited this one. We got most of the dry stuff we needed and as headed towards the back of the store to cold stuff. A women dressed like a customer started yelling across at me and my roomate. At first i didn't realize she was trying to talk to us, or even hear what she was saying. I find out she is a manager She tells us we must leave the store and the is no line at the front of the store to check out... Does this store not have a working intercom? We took a few steps towards the group of people waiting in line crowded by the self checkout area. I turn to my roomate and tell him I'm going to grab at least a gallon of milk before its our turn but the manager stops me again saying i cant.. I ask her why of course i just want to get milk considering we were probably the last customers in line. And now we will have to wait in the line you said wasn't here. Her answer was she had already told another person no about grabbing one more item.. i understand we are in a pandemic, and we probably don't have staff to run the store. but can we at least get the store hours posted online/google? Not pleased with the way this manager presented her self or how she handled this interaction. Im sure she just wanted to go home being the end of the day, but what about the other customers that had the same expectation of being able to shop till 11pm~.
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April 2021 by Micah B.
If you're looking for the WORST Walmart in Baton Rouge, this is the one!! Absolutely terrible customer service... it's sad how terrible it is. I don't like my job either but at least I pretend to, ESPECIALLY TO CUSTOMERS
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October 2020 by Kaya E.
This Walmart has hit or miss customer service. Their stock leaves something to be desired. It's not in the safest area in town. One of the money center staff was extraordinarily rude to me but management handled it effective.
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May 2020 by Drew J.
Undoubtedly the worst department store in Baton Rouge. I legitimately don't understand how you can have a collection of floor employees this bad in one business. It's like they pick the rudest people they can find and scatter them around the store to make your day worse. I went in to buy a video game and had to wait for a minute while the two employees working in electronics had a conversation, and after they finally acknowledged me like I was interrupting them, the girl didn't even check to see if they had what I wanted when I asked, and she looked like she didn't even understand what I said- just automatically told me no so I'd go away and they could continue their conversation. Absolutely no effort whatsoever Their """greeter""" also made sure to be as rude as possible while I was walking out and basically yelled at me to "go the other way" through self- checkout instead of walking straight out the door even though I didn't have any items, because social distancing apparently only matters when it serves as a way to inconvenience you as you're leaving. It's not like the store is a disorganized clusterf... with 100,000 people aimlessly wandering around within a foot of each other or anything. Just save yourself the time and headache and make the 4 minute extra drive to the highland road Neighborhood Walmart, or go to a completely different chain.
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April 2020 by Scott Paddock
This Walmart needs to change its hours of operation. They state 8:30pm on their website, but they stop accepting additional customers (guard out front is rude) very shortly after 8pm. Don’t care what your hours are, just honor the ones you publicize. People plan their logistics based on hours of operation, whether it’s the Pharmacy or the Deli. Change your hours to closing at 8pm and stop wasting your patron’s time.
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January 2020 by Carlton P Williams
dope store no cap great customer service on god
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August 2019 by Connie Lynne Goss-Atkins
They can’t do their job. My so. Try get scooter. They told him I have to walk. Really. And they refuse to bring one. What kind Walmart art is this. Y’all nothing but lazy and lousy job. That reason I can’t stand Walmart
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August 2019 by Trudy Baltazar Brown
It’s horrible when you have wall to wall customers and one cashier open and the rest is self check out!!! If you expect customers to check themselves out, give discounts, because you are hiring less cashiers!!!!! The majority of customers have multiple items.