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May 2023 by Christy R.
I've been on a particular med for 4 months among others being bipolar 1 with extreme anxiety. I see my doctor who is a licensed psychiatrist and neurologist with 30 years experience.The pharmacist refused to fill the ambien because she thought I took too much meds, which is normal for a bipolar 1 diagnosis. I've been on it 4 months and they've even filled it!!This is the med that allows me to sleep. When bipolar patients don't sleep it spirals into manic state. They've been filling it and suddenly this pharmacist thinks she knows better then a doctor who is a psychiatrist and neurologist?The pharmacist today was going to fill it but by canceling it, yesterday's and the 3 refills are purged from the system and he can't reach my doctor. Do NOT use Walgreens. It's not the first problem I've had with them but it is the worst.
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January 2023 by Kristen L.
I understand and appreciate that every business is experiencing hardship in the COVID era that we're still living in. However, I take issue with the lack of empathy and simple human decency that this pharmacy has. My mother's doctor sent a prescription to this location that her doctor said she needed to start that day. The app showed a delay and noted "no action necessary". They never reached out to her via phone or follow-up message. When my mom called to see what was causing the delay, the only issue was that it wasn't covered and was expensive. She went to pick up the prescription and was not offered an apology. She respectfully expressed her concerns again and showed them the message from the app. One of the pharmacy staff members told her "Ma'am, we filled 1500 prescriptions today. We can't call each patient about their prescription." That is the last prescription they will ever fill for someone with our last name. It showed a total lack of respect and caring for their patients. Outside of that interaction, I've had a few negative interactions with the pharmacy staff at this location as well with getting prescriptions transferred to them. There's a good amount of mom and pop pharmacies around town that I would highly suggest utilizing as opposed to this particular Walgreens.
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May 2022 by Janet G.
If I could give less??! They are rude and hang up on you at the drive thru multiple times and claim they didn't hear you when they already said"hello". They screw up and you pay the price. Don't trust this location. They send emails that say when your prescription will be ready and then say they can't fill it when you get there. They offered for ME to call my doctor to get him to call them and then I can wait in line again for the correct prescription. Not OK, just use someone else.
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March 2022 by Lori T.
The pharmacist just got mad a ME because she didn't order a VERY common medication in time. SHE HAS CAUSED ME TO BE OFF OF MY MEDICATION FOR A WEEK! If you need your medication on time GO ELSEWHERE!
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April 2021 by Judy C.
I wish I could give this pharmacy negative stars. The employees won't look at you or acknowledge you till they are ready. We've gotten wrong number of pills, wrong medication and all the aggravation that comes with this being the slowest pharmacy in Baton Rouge. you get a notice on your phone that your prescription is ready but the employees will fight you, saying it's not. One pharmacast told my husband he wasn't in the system. She would not admit they had coded him in wrong. ive complained to the manager and to the head pharmacist but it never changes. DO NOT USE WALGREENS SEIGEN pHARMACY!!!
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January 2019 by Ed L.
If you have time to wait this is the place to go. Other than that... It's no different than any other Walgreens in the BR area.
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October 2018 by Rebecca W.
Love Walgreens - convenience at its finest. Okay, things cost a bit more here, but you very well know that it's a convenience charge, right? Oftentimes, there are no lines, the store is not overly big that it will take you long to find your stuff. I don't mind paying a tiny bit more to be able to shop without a crowd and get out of there within a decent amount of time. They always seem to have whatever basic needs on-hand and easy to find. The store is well organized and customer service is impeccable. I wish I could say this for some other stores in the area. If you look hard enough, you'll find some unique items here and you can even encounter some good deals. This specific store is located on Perkins & Siegen (across the street from Calandro's). I only buy milk and eggs from here, if I am completely desperate. Will I be back? Probably. I either hit up a CVS or a Walgreens several times a year. Yes, I always look for the deals.