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March 2023 by Papi's Girl
They could not help me and waited 45 minutes to a hr and a half just to be told sorry I couldn't help you. Worst bank ever I wouldn't recommend going there. They don't care about people. I'm about to switch banks and recommend you do the same.
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December 2022 by Cindy Peterson
Long wait time to make a simple deposit. Long wait time to see a banker, only to be told that our nonprofit Articles of incorporation were “not on file”. The banker attempted to “prove” to us that our articles of incorporation were not on file by turning her computer screen to show us the notation that “proved” the documentation was not on file. Since we incorporated 20 years ago, we know that our articles of incorporation ARE on file with this bank. We know this especially because we OPENED our account with Hancock bank 20 years ago!!!! We had problems several years ago when we changed signatories and we had to then prove to you AGAIN that our articles of incorporation ARE on file with this bank, and have been on file for 20 years! We produced our articles of incorporation at that time as well. Whitney bank’s inability to correct this error, THEIR error that obviously occurred when they bought out Hancock bank, has brought forth a total and complete lack of trust in Whitney bank!
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April 2022 by Brittany Tully
Very slow customer service. You’d think they would have more than one person working the drive-thru
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January 2022 by Me & EJChezz
Avoid this branch and go to the one on Government St instead. Not the most friendly or the most helpful.
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December 2021 by Duy Minh
Bad customer service
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November 2021 by K S
This is the slowest bank I’ve ever been to. I work at a bank and do not even see how they do not have a more effective way to move people along.
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August 2019 by Darleen Taylor
Manager at this branch is awful.....7980 Jefferson Baton Rouge
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April 2016 by Chase Worthington
Great bank. Staff was extremely helpful and friendly.
