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December 2023 by Emily Whale
I’ve given this business 5 chances. 2 were not terrible which is the reason for the 2 stars. The first experience- my order was lost and I had to actually eat the cost of my item and replace it myself if I wanted it still. 2nd experience was fine. 3rd experience my order was lost- spent close to an hour waiting for them to locate it and they couldn’t. Went back in after they said they would call and didn’t and they handed me one dress when I dropped off two (and my ticket said two). They said they would look for other and call- never did. I went back in and the had ended up finding it but I had to go back again and give them even more time to finish it. Gave them a 4th chance- it went fine and had a lovely chat with the owner about current happenings. This past time was the end for me. My daughter had school uniforms on her Christmas list. My husband dropped them off the week after Thanksgiving, was told one week. I called this past week to check and was told that I needed to come in to check and the only day I could was today. We go in- THEY CANT FIND IT. The bag ended up being in a box of “old orders” because she had “been done with all the school stuff” and was focusing on Christmas orders. Apparently she didn’t care to consider that maybe my kid is weird and wanted new uniforms for Christmas I guess. Anyways, it wasn’t done and she wanted us to wait around or come back for her to do it and we couldn’t do that today. So I’ll be looking for someone else from now and forever. And then she had the audacity to get snippy and tell us that she hopes our day gets better. We had a right to be upset- that was a Christmas present for our daughter that she disregarded because she decided it wasn’t important. I’ll be disputing the charge with our bank and will happily give my business to someone else that cares. It’s too bad too- I definitely love to spend money and could have spent a pretty penny had I been treated like a valuable and important customer.
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July 2023 by chilipastewife고추장아내
I had them embroidery done on my child's school uniform. They were very kind and did an excellent job quickly. I feel a bit disappointed that the finishing on the back of the embroidery doesn't look as smooth as I hoped, but I am satisfied!
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January 2023 by Cindy Pouwels
I agree with the previous review. Do not use for time sensitive items. The two times I've used them, the items were not ready when promised.
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January 2023 by Linda King
Wonderful shop with great stock!Love having things embroidered!!!
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January 2023 by Maria Cardenas
Ordered shirts for school over a month in advanceI called and called and stopped by checking the status of the shirts. They reassured me they would be ready by orientation and they were not.This isn’t a cup or nice shirt i just wanted to have. This is for My kids to go to school and they did not care.I will never use them again especially for time sensitive items