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October 2023 by King Sarwell
My sister made a reservation last week for Wednesday October 4, 2023 and she went up there and they told her that they didn’t have no cars or her reservation in the system. She gave them the information for the reservation and told her that if she don’t leave they will call the police…. DO NOT RENT FROM THEM!
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October 2022 by Gypsy Rayne
Everyone who put 4 or 5 stars are LYING.Have called for over 3 days and NO ONE ever answers the phone. Waited OVER an hour only to be told RUDELY by a woman named Jazz that they were closing and there were no cars to be picked up after making a reservation. I wouldn't even be as annoyed as I am had anyone ACTUALLY answered answered phone before I went there to be able to tell me no cars were available or to have been told when I initially got there rather than being made to wait as long as I did to only be treated rudely. 0/10 do NOT recommend, I'd go anywhere other than this place. TRASH.
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February 2022 by Travis Morin
I had insurance and they still want me to pay??
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December 2021 by Jason T.
Do not use them! Most horrible customer service I have ever experienced. Agreed to a reservation to come pick me up. After not showing up to pick me up, called them and then all of sudden decide they can't follow through with reservation! Your Reservation is Confirmed. Thanks for choosing Enterprise! You reserved a Compact vehicle on December 7, 2021 at MORGAN CITY. Your confirmation number is: 1885592442
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July 2021 by Brittany Vidos
My grandma paid a downpayment and called wayy ahead of time saying we needed an SUV && when we showed up to pick up the car they didn’t have an SUV. So even though paid $300 downpayment to MAKE SURE we had the SUV we had to pay an extra $100 to get the SUV.Don’t come here. Don’t waste your time. Find someone else to rent a car from. It’ll be less of a hassle.
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July 2021 by Brittany V.
My grandma rented a car, paid $300 in advance to ensure we had an SUV. When we got there they didn't have one available. We had to have an SUV because space, we told them this... after miraculously finding one, they upped our price another $100. We literally paid in advance to make SURE we had the SUV we talked to them about. save your money. Save yourself time. Go to another Enterprise. Don't even look at this one.
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April 2021 by Rider Poof
Very nice and polite staff. This is a great place for all your car rentals.
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April 2021 by Jamie Martin
Been having a car for over a month now
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March 2021 by James Verrett
Great service and very helpful and friendlyGo out there way too get what you need
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February 2020 by Ladyblue Garcia
I wouldn't rent from this location the are not ppl ppl they are very rude.
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February 2020 by The GodFather
For almost a year, when I was lead technician for DirecTV, I rented, for a day, a big box truck to move supplies to our warehouse. Under my name with the company card. The one time I needed to rent a car for personal use, I was turned down because of the kinda card I had. So I had to go to herts to rent a car and they gave me no problems.. so if you need to rent a car, don't bother with these guys! Go straight to Herts!
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December 2019 by Gerald Jones
The Supervisor Seth is not Courteous and has a Bad Attitude and Temper. I will NEVER deal with them again
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July 2019 by Robert Kula
Good service and friendly staff! I like it ☺
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July 2019 by Maegan Anderson
Jamielle wiltz handled my reservation and did an outstanding job. .....super friendly and helpful and answered every question I had. Very professional and sincere when it comes to doing his job. You should feel honored to have him as an employee!
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April 2019 by V A
Bad coustumer service. Lack sense of urgency or valuing other people's time.
