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January 2024 by A Brown
I love this storage facility! We have been with them almost a year. The lady in the office is very kind and will go out of her way to help you any way she can! We were on a waiting list for a different spot and once it came available we were contacted and she was very kind on helping us secure the spot and waited till my husband was able to get off work to come move it to the new spot without any hassle at all!
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January 2024 by Donny Spears
Shield is very clean and the staff is amazing! Juhree took me around on a golf cart to show me exactly what I was paying for before signing anything. There were no hidden fees and the transaction went well as expected.
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January 2024 by Brianna Beene
I had an easy time with sign up! Did everything over the phone and the customer service was amazing! Definitely recommend this place!
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November 2023 by Gwendolyn Peka (Gwen)
Juhree is so helpful and courteous! I'm very pleased with my choice to do business here. Property and establishment are always clean. Juhree makes every transaction simple, smooth and easy! I refer anyone looking for storage to this facility!! Thank you!
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October 2023 by Laura McLeod
Top notch staff that is not only knowledgeable and professional but friendly and courteous as well! They were able to suit my unique needs and at an amazing price! 10/10 recommend!
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June 2023 by Nicole Knudsen
Renting a unit today was a breeze! Juhree went above and beyond to make sure the process went smooth. She answered all my questions and also showed me how to put the lock on the unit and ensured my gate code worked before I left. Thank you, Juhree, for the excellent customer service and overall great experience.
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June 2023 by CG and Associates
This storage facility on 4012 Benton Rd is really great! I love that I can access my storage unit with ease and with no need for a physical key. The customer service has always been very pleasant, whether I’m dealing with them in person or over the phone. Additionally, I receive reminders by email and text about my payments. I’ve also noticed how efficient they are compared to other storage companies - their app lets me access the gate and unit quickly. Not to mention, they offer supplies like boxes and tape. I would recommend this place to anyone looking for short or long-term storage.The facility itself is clean and well-maintained, and I feel like my items are safe and secure here. Plus, the staff are friendly and accommodating. I’m very satisfied with this storage facility.
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June 2023 by Brian Keith Fontenot
Great facility with great prices and even better staff. Place is extremely clean and secure. Staff is a pleasure to work with, always polite and helpful. They do what they can to make you feel like you are their only customer. Highly recommend this business. Let their staff take care of you.
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June 2023 by Kendria C
I was at scrabble to find a ventilated, clean, and safe storage for my belongings. The price per month is very reasonable. The guy that works the front desk was beyond helpful and very informative. I highly recommend.
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June 2023 by Betty Dempsey
I've had a unit here for over seven years and the building has always been clean, no bugs or pest and no trash. I like the fact I can go and come at any time I need. The staff has always been courteous, kind, and helpful. They even let me borrow the truck and a broom.
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June 2023 by Danielle Arrindell
I've used Shield Storage for years and haven't had a single issue. The team is friendly and helpful, my storage items are secure, and the facilities are clean. Pricing has gone up a couple of times the past few years but I trust their facilities and service.
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June 2023 by Gus Grassi
Excellent service, well maintained, clean, climate controlled and secure. My wife and I store many items there to include Christmas decorations and family photos. We never have had a problem with damage, moisture or security. Highly recommend them.
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June 2023 by Sheila Page
The staff at the Benton Road and Haughton location(s) are very good to work with. I have never had any issues and they are very accommodating. I would definitely recommend either of these locations. Kevin, Mike and Pam do a good job.
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June 2023 by Gwen Peka
The folks are always helpful and courteous! I'm very pleased with my choice to do business here. Property and establishment are awesome clean! Great place to use for your storage needs!
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June 2023 by Michael McDonald
Been with them for over 5 years now and haven’t had any issues with them whatsoever. When my mother passed away and I took over her units, they made the transition seamless and efficient. When they changed over systems and my account showed delinquent even though it was current, they wasted no time in tracking down the error and correcting it all while maintaining consistent communication throughout the day
