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August 2023 by Talisa G.
Review is for U-Haul rental. I-Haul was due at 9am when the store opened. Returned truck after store opened, which they stated we would then be charged $60 for an additional day. Even entering the time of return at 9am, when Chubby Hole opened, still indicated a late return. Tried calling U-Haul and had to wait for a supervisor to call back. Told the desk employee that if we got it resolved with U-Haul they had the keys, if not we were coming back for the keys to use the truck for another day. Contacted U-Haul who also contacted Chubby Hole. U-Haul stated we were getting charged an additional day, so we said we would go get it and use it for the additional paid day (which is fine as we have items for dump haul-away). We go back to get the truck and the Chubby Hole has given up the truck to the U-Haul "area manager" despite being told we may would be back to get it. We can only assume to send it off to another location/ on another rental, despite having paid for the truck another day. We expect to be refunded. The truck was returned this morning, and cleaned out in the 15 minutes while we were there returning it before anyone was there for rental. If we charged and paid for additional day of use, then we should have it in our possession. The truck should not have been taken by the "manager." Spouse was in uniform, so preying on military is probably something these guys like to do. So shady. Stay away.
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June 2023 by Flo-Ryda Whiteman
Friendly, fast service. We rented a unit and U-Haul without any issues.
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March 2023 by Saundrea Johnson
4 stars not because of the location’s service but mostly because my truck is always cancelled due to being late, we’ll I might also mention they never have dolly’s available but all you to book them online. Even though I’m late they are always so accommodating and I typically end up paying less than I originally was quoted!
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March 2023 by Saundrea Frazier
4 stars not because of the location’s service but mostly because my truck is always cancelled due to being late, we’ll I might also mention they never have dolly’s available but all you to book them online. Even though I’m late they are always so accommodating and I typically end up paying less than I originally was quoted!
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December 2022 by Amanda Hopwood
Great place to store your belongings. Decent prices. Friendly staff that's willing to help in any way they can
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November 2022 by Cynthia Richard
I have rented a storage place here I have rented U-Hauls from here it's very lit up. The storage places are very clean very friendly staff they give you the best price I recommend this to anybody that need a place to store their stuff.
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November 2022 by Andy Pontz
Very nice and attentative young ladies working in office. Nicely decorated for Halloween. Areas around storage very nice and clean
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June 2022 by Eddie Williams
GREAT CUSTOMER SERVICE!!!!!!HIGHLY RECOMMENDED!!!!! VERY FRIENDLY AND COURTEOUS EMPLOYEES!!!!!!
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December 2021 by Harper M
Did not have a good experience. Do not recommend.
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October 2021 by Robert Wells
Very professional and gave us great information. Very outgoing and friendly.
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October 2021 by David Glenn
The employees are really nice and friendly.
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September 2021 by April Henderson
Was helping my friend move, but their prices are to high..
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August 2021 by Traci Johnson
Such a nice clean well set up store. Very nice staff!
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August 2021 by Darrell Hill
Good place go see them
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July 2021 by Cheryl Corkran
I love this place! Great service, wonderful employees and clean storage area!
