Hertz Car Rental - Bossier City - Airline Drive
Car RentalHours:
2119 Airline Dr Ste 200, Bossier City LA 71111 Hours
About Hertz Car Rental - Bossier City - Airline Drive
Hertz Car Rental on Airline Drive in Bossier City has received mixed reviews but generally highlights exceptional customer service. Several customers praised the staff, particularly Chris, Natasha, and Jonterrica, for going above and beyond to meet their needs. One reviewer noted that they received assistance in finding a car after a failed airport rental, with the agents showing empathy and helpfulness during a stressful time. Another customer appreciated getting a better deal than expected after a reservation issue arose with a third party. However, there was a negative experience regarding an online reservation that was charged despite the lack of available cars. A customer reported difficulty in getting a refund but noted that a staff member handled the situation well and promised a refund within a week to ten business days. Overall, while there are concerns about online reservations and communication, many customers commend Hertz Car Rental for its friendly staff and willingness to help, making it a recommended choice for car rentals in Bossier City.
Most Recent Reviews
June 2026
Hassle free rental and friendly employee Tasha on Airline In Bossier, Louisiana.
May 2026
Go see Natasha James at the Bossier, La location on Airline Drive.. You will not leave disappointed if she has vehicles on site. She came through for me at a time I really needed it!!! Go see her if you’re in the Shreveport/Bossier area..
March 2026
I had an excellent experience with Hertz. From the moment I arrived, the staff were friendly, professional, and extremely efficient. The check‑in process was fast and seamless. I highly recommend this location.
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