-
August 2023 by Shevondria Stroughter
No greeting very rude and lack customer service skills!
-
February 2022 by Joy Todd
I finally found shoes for my daughter here after searching for weeks. I managed to find someone going to Bossier that could make arrangements to pick the shoes up and when I called to pay for them over the phone I was met with a big fat NO!! I explained I was not able to come to store and had a family member there to pick them up and bring them to me. Didn’t matter, would not allow me to pay for shoes, so we could get them for an event tonight. People pay for many things over phone, internet, computer, etc this is same thing. Very disappointing and will not be shopping here when I am in Bossier City!
-
May 2020 by Brandie Rene Eckert
Went to Journeys Kidz today, have to say Callie is amazing! We went in looking for the rainbow checkered Vans. She surpassed any exceptions I had. Not only did she bring out the ones I wanted, she brought out the other shoes I had been looking at. Thanks for providing such an amazing experience. You truly made my experience in your store amazing!
-
March 2019 by Shavonne Solton
Horrible service, I feel like a manager should be in the store at all times in case of a CSI, well I went in at 5:45 to exchange some shoes they didn't have a size 12 so I decided to return them. The sales lady was so nice but I had to wait until 6:37 to see to the manager ok he never came out. Then when he finally did walk in the store talking very loud say was it busy of course it was you dont see all these people in here. Worst customer service ever
-
August 2018 by Lynn Penuell
Great service and shoes that fit a wide foot.
-
July 2018 by Alexis S
Great selection of shoes
-
May 2018 by Tosha Neill
I was looking for a pair of shoes for my toddler. I knew I wanted a pair of Converse and a pair shoes with Velcro instead of laces. As soon as I walked in, I saw the pair of Converse I'd been looking at online. Kevin, the store manager, was there and immediately helped me out with sizing. Because my son wasn't there, I had to look at a few different sizes. He did not have a problem with pulling different sizes. I told him that I was looking for a pair of shoes with Velc
-
May 2018 by Tosha B.
I was looking for a pair of shoes for my toddler. I knew I wanted a pair of Converse and a pair shoes with Velcro instead of laces. As soon as I walked in, I saw the pair of Converse I'd been looking at online. Kevin, the store manager, was there and immediately helped me out with sizing. Because my son wasn't there, I had to look at a few different sizes. He did not have a problem with pulling different sizes. I told him that I was looking for a pair of shoes with Velcro as well. He showed me all the different styles they had. I was able to select a pair and a size with ease. They did not have the size that I needed in stock, but they offered to ship them to my house for free. I was in the store on Monday afternoon and the shoes were at my house by Wednesday afternoon. They were packaged well and delivered quickly. Before coming into the store, I had no idea that it existed. This will be the place that we purchase shoes for my son from this point forward. Thank you for all the help.
-
January 2017 by Benetta P.
Journeys Kidz had the color of Chuck Taylors that I was looking for. As a matter of fact they have a large variety of colors of Converse All Star shoes. The staff across the way at Journeys came to get the guy waiting on me, to do something at that store, so i felt rushed and hurried. As soon, as i paid, he immediately left the store and yes it was unattended and no, i did not take anything. Not my lifestyle nor character.