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February 2024 by jane Angus
Love this kroger I refer to it as baby kroger. Being handicapped the big stores wear me out.
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September 2023 by Jennifer DeSilva
Everyone here is always so helpful
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September 2023 by Doug C.
This store is the worst. They don't even bother to read their own circular and act shocked when you ask where the items are. Answers like we don't carry that go across town and we were out 5 days ago but apparently failed to restock are common. The manager there must really be disconnected.So when you advertise something and people drive to get it but you don't carry it much less repeatedly are out of it it's a waste of time.
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August 2023 by Bri B
I came to do some grocery shopping, it was a good size load i was getting...and there were no carts !!! They were all outside, except the ones that the employees were using to restock and move items.. think they would be more concerned with making sure their customers had carts to shop with.. also, this store has been doing some remodeling ... which they now have all cosmetics, hair items, batteries behind a little locked area. If you want anything out of that area you HAVE to pay for it there...mind you I had groceries ready. So, they want you to make two transactions in one store, I assume due to people stealing. However, I walked away and will get all my items at Walmart from now on. I dont have to make two transactions (all i needed was cotton balls...) Also, it amazes me how they can get one person back there to check people out, but never have check out lanes open, everything is self check out...great job Krogers...
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July 2023 by Paulette Harrison
Very nice people... very clean store, FRESH PRODUCE!
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July 2023 by Prison Mike
Pharmacists are rude and don’t deserve one star
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May 2023 by DragonFireFX
I have been going to kroger for more then a full year now since i moved and it has helped me keep up with being local and friendly as they can be. They do seem to be under staff a lot but it wont effect my review since even though they are short staff i have even seen the manager come down to checkout and help! Even during times when dairy or frozen items were unavailable during an event, they told me the most likely time to come back if i wanted to get something. So 5 stars for the service and effort, and 5 stars for the best that they try
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March 2023 by David Franklin
One of the worst Kroger's in the country. Not the worst mind you. But it is small, has narrow isles, and very limited selection. Don't ask about Diet A&W Root Beer. They have never heard of it. The meat selection sucks and there is a limited selection of almost anything. If you want better choices, there are Family Market Krogers in Shreveport and Bossier on Airline. This place is for convenience and not selection.
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January 2023 by Isabel J.
This location need alot of work, specifically stared with the manager , the cashier need more costumer services classes, I'm loyal costumer for Long time, but I'm thinking to get move on to other Store that appreciate you like a human
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November 2022 by C More
Employees were very helpful and nice.
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October 2022 by marek newman
Y'all need to change y'all's hours on here. If you say your open till midnight, you better be open. Why am I pulling up around 11 and you're closed?? Same goes for the one on Youree. People used Google maps to figure out business's hours all the time. Y'all used to be open till 1. What happened??
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August 2022 by Jason Nichols
It says 1ambi guess that's a lie
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July 2022 by Josue Morataya
Tired of wasting gas just to come to a close store and even has a note saying the schedule got fixed state onnyour site your proper hours.....
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April 2022 by Jeremy Lewis (Big Jerm)
The prices are great, but the service has gone down the drain. This store, being the oldest Kroger in Bossier, is a bit on the dumpy side. TBH, before today, I had given this store 4 stars until my experience today. At the time the cleanliness of the store had very little to do with the experience. I approached the cashier and greeted her like I do all cashiers. I then explained that my Kroger Reward card wasn't working by phone# and asked could she look it up by actual card #. She then assumed I was talking about an EBT card. Not sure why. Maybe I look poor? Her attitude every time I've been there has been less than acceptable. This time when I confronted her about her treatment of me, she started yelling at me and calling me names. Well, I'll say I told her her attitude was bad to which she replied, "Takes one to know one." Last time I asked if they could make change for $20 in ones, her attitude then was pretty bad too. I then asked if she was the manager. I thought there was no way the lady behind the customer service desk was the manager and just sat there listening to our exchange w/o so much as a word to her employee. But she was. So I approached her to complain. She didn't even respond to my complaint. Instead, she just fixed the phone number on my Rewards card. A team is only as strong as it's leader. Good thing there's a cleaner, cheaper Walmart not 1 min away.
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April 2022 by Jerry Wilson
They just need to close thise store and fire the management. The service desk is never open the manager there has an i dont care attitude. I have been doing business in that store for over 35 years, but when the management has a dont care attitude fine. I will be going to Brookshire just down the road.